Telekom Security

Using Camunda for Telekom Security’s core business processes from lead receipt to invoicing

Magenta Security is Deutsche Telekom’s answer to the rapidly growing number of attacks through the Internet. We provide to our customers from global enterprises through SMBs to private users a portfolio of easy-to-use, best-of-breed security solutions to protect their digital assets from assault, espionage and data theft. In the Security Hub Dirk Backofen, Business Leader Telekom Security, will introduce the Magenta Security portfolio together with partners from our eco system.

Testimonial

With Camunda, the Telekom Security's core business processes (from lead receipt to invoicing) are tracked and controlled in an end-to-end approach. On the one hand, this leads to complete transparency of the offer process and enables us to provide information on the current processing status at any time. The evaluation of process data optimizes the use of sales resources and enables continuous improvement of the sales process. On the other hand, Camunda controls the different teams involved in order processing process and provides each employee with the required information at the right time. Knowledge of the overall process makes it possible to act holistically and leads to closer cooperation between all the employees involved in order to achieve the common goal of 'inspiring customers'.

-Matthias Jung, IT-Security Architect