Annual Camunda User Conference
September 20-21, 2018 | Berlin
Stakeholder Perspectives with Camunda
Friday, September 21, 11:30 am
Presented by Michael Völler, Armin Oppitz, Peter Queteschiner
The challenge was to develop and establish a new middleware solution for the OTELO brand and the branded reseller business. The intention was not only to develop a modern system based on JEE 7, but also to transform Vodafone's collaboration with software vendors for an agile software development and DevOps approach to the new system in the cloud.
The basic requirement and the challenge at the same time was that the new system had to interact with the existing complex system landscape and that the main parts of it would be developed in a waterfall-like process. In addition, the documentation of the processes of the existing system was only very technically available.
In this talk, our Camunda partner WDW, members of Vodafone project partner Liongate, and Vodafone employees will demonstrate how they have successfully replaced their previous middleware with a new Camunda engine solution. A key success factor was the implementation of stakeholder perspective processes, which not only enabled the monitoring and validation of business processes in the existing system landscape, but also supported agile step-by-step migration.
Michael Völler is responsible for project and demand management in the Vodafone Germany Consumer Product Unit with respect to the second brand otelo and the branded reseller business. With more than 20 years of experience in telco business he has a strong focus on continuous improvement of business processes for the sake of customer experience excellence.
Armin Oppitz is co-founder and member of the board at LionGate AG. He has a proven track record in managing challenging transformation programs. His current focus is on process automation and customer experience and helping companies to escape from their legacy by leveraging the possibilities of digital cloud solutions.
Peter Queteschiner is co-founder and CTO of WDW eLab. In his many years in the telecommunications industry, he has acquired a great deal of expertise in the field of business processes and their integration into complex IT systems. Peter was dev/ops before the term was even coined, making him a true expert for the industry's real world challenges.