UX Researcher - US

Product Design

At Camunda, we have a simple goal: automate any processes, anywhere. All the way from Zalando’s online shop to NASA’s space missions, processes are everywhere, and at Camunda we have made it our mission to enable organizations to design, automate and improve these processes — no matter where they are and what they entail.

Camunda is an open source software company innovating process automation with a developer-friendly approach that is standards-based, highly scalable and collaborative for business and IT.  A community of tens of thousands of users across companies such as Vodafone, ING, Allianz, Lufthansa and Atlassian design, automate and improve mission-critical business processes end-to-end with Camunda. Camunda has been repeatedly recognized by Deloitte as a high-growth company and has a presence in Germany, United States, UK, Singapore and Australia.

The Position

We are looking for an experienced UX researcher to start a user research practice at Camunda. You will be responsible for helping define and drive the future of our products. You will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team and Product Management understand what would make a user’s experience more intuitive and seamless. Position is 100% remote, working with a distributed, worldwide team. 

*This is a remote role and can be located anywhere in US.

What you’ll do:

  • Conduct primary and secondary user research
  • Conduct and evaluate quantitative and qualitative research
  • Perform market and ethnographic research
  • Work closely with cross-functional teams to identify and evaluate research topics
  • Plan and implement user research strategies and methodologies
  • Advocate research findings to diverse audiences through written and oral presentations
  • Mentor and coach designers on user research methodologies and best practices
  • Perform usability studies with customers and end users
  • Ask questions, gather data, and analyze data
  • Use a diverse set of UX research tools

What you’ll bring to the role:

  • Three or more years of UX research experience
  • Experience working on enterprise and/or developer tooling products
  • Able to use Camunda products
  • Bachelor’s in a human behavior related field (or equivalent and demonstrable work experience)
  • Ability to quickly and effectively share research results
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Experience with remote testing tools
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent time-management skills

What we have to offer:

  • A high growth software company with outstanding Glassdoor rating and CEO approval
  • A team of wonderful and highly qualified colleagues working in a friendly and agile environment
  • Flexible working conditions and ability to work remotely
  • Competitive compensation, benefits, and time off
  • Freedom of choice for your technical equipment, e.g. Mac or Linux or Windows
  • Free German and English classes

"Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people.  At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applications will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law.  We are looking forward to your application!

Did we pique your interest? Apply now and learn more.  For a complete list of jobs at Camunda, please check out: https://camunda.com/career/ 

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