IT is the core of the business, which ensures its active development. But technology doesn’t make sense in isolation from the people who will use it.
ITFB’s mission is to develop and implement information systems that provide business employees and customers with the necessary functionality to solve their daily tasks.
The main areas of ITFB activities are:
▪ Implementation of business applications:
Own solutions and products:
- ITFB EasyDoc. A line of products for recognizing various documents such as invoices, receipts, identity documents, etc. Rospatent No. 2018610646 dated 15.01.2018 • Multi-channel platform. A solution for centralized non-voice communication with clients via messengers and social networks. This product allows you to have a single workstation for the contact center operator to work with customer requests received through instant messengers and social networks, with the ability to automatically identify the operator by skill groups, monitor the supervisor, switch sessions between operators and save the history of interaction with the client. The solution can be integrated into any CRM system using universal APIs.
- ITFB EDMS. A solution for creating a legally significant electronic document flow in an organization. Rospatent No. 2016663407 dated 07.12.2016
All projects are organized in accordance with international standards and methodologies, taking into account Russian GOSTs and are managed by certified project managers.