Execution of all online orders world-wide


Zalando is Europe’s largest online platform for fashion. The extensive range for men, women and children as well as accessories and sporting goods ranges from global brands, local and fast-fashion brands to self-designed private labels – altogether Zalando works with more than 1,500 brand-name manufacturers. The Berlin-based company was founded in 2008 by Robert Gentz and David Schneider and now supplies a total of 15 European markets.

Zalando is Europe‘s largest online platform for fashion. Since 2014 the company has used the Camunda BPM platform for the execution of its customer orders. Camunda BPM has replaced the self-developed “process framework“ for the execution of this strategically important core process.

This case study gives a detailed report of the project.