Trust your processes in production
Camunda Operate is the control room for your AI-powered processes — one complete record from process elements to agent decisions. See execution paths, understand why an agent made a decision, and step in directly when an instance needs human intervention.
An agent you can't explain is an agent you can't trust
Most AI agent projects stall in pilot. The barrier is rarely whether the model can do the work — it's whether you can trust the agent.
When a regulator asks why a decision was made, or an operator needs to debug an active case, reconstructing the context from raw system logs can take days. Camunda Operate closes that blind spot: by capturing every deterministic step and AI decision in one central view, you get the complete audit trail you need to run AI agents safely in production.
71% of organizations use AI agents, yet only 11% of use cases reached production last year. Source: Camunda, State of Agentic Orchestration and Automation 2026 (1,150 IT leaders).
See how every process is running — with or without agents.
Understand what's happening across all your processes, and drill from the process level down to the active element. Agents are part of the picture, not a separate tool: Operate shows the processes that use AI agents — both built in Camunda and in third-party frameworks — right alongside deterministic steps. Spot where your process is stuck or off-track and resolve it fast.
Explain what an agent did — and why.
Follow the full decision trail of an agentic process in one record: the path the instance took across deterministic and dynamic steps. For the agent, check the tools it called, the model it used, the system prompt, and the conversation behind a decision, together with the usage metrics like token count. When a regulator or a customer asks why, the answer is already there — not a forensic project.
Step in, then improve.
When a running process needs attention, intervene understanding its latest state and full history: retry, reroute, or correct a step without taking the process offline. And once you understand what happened, roll the improvement into the work already in flight — migrate running instances to a new process version to incorporate changes, and evolve how the process and its agents behave.
Built for regulated operations
A complete audit trail, automatically.
Every process and agent decision is recorded and available through the Operate UI and API — compliance evidence without extra instrumentation.
Operations at scale.
Review and resolve incidents across every process and version, and retry or modify work in bulk.
Access you control.
Decide what users and API Clients can check the process state and apply operations.
“Camunda allows our teams to stay agile while centralizing business processes and rules with improved end-to-end visibility. Teaming up with Camunda enables our IT teams to focus on shipping critical business processes with agility, visibility, and efficiency.”
Vinayak V.
Intelligent Automation Senior Team Lead · Atlassian