Camunda Tasklist: Efficiently Orchestrate Human Work
Simplified Task Management
Help your teams easily claim and complete manual work.
Some automated processes require humans in the loop. Long-running processes need proper orchestration to manage automated and manual tasks. Tasklist helps teams claim and complete tasks and keep operations running smoothly.
Camunda Tasklist offers a lightweight, user-friendly interface to manage manual tasks that can’t or shouldn’t be automated. For example, a fraud dispute case may require a final human review before settling the charge. Tasklist’s tight integration lets you deploy new processes without building a custom application to interface with users.
Maintain visibility over long-running processes
Human workflows can be challenging to observe from end to end. Camunda has a suite of tools to help you monitor and resolve incidents keeping operations running smoothly and efficiently. Analyze the complete process to identify inefficiencies and set KPI targets or alerts to ensure customer expectations and SLAs are being met.
Intelligently route tasks to workers
Process owners can automatically assign tasks to predefined groups or use DMN to intelligently route cases to specific work groups. Use forms in a process to capture information from human tasks which can inform decision gateways later in the process.
Moving Forward with Headless Automation
Easily integrate Tasklist with your existing task management tool using the Tasklist API. You can connect your custom web or mobile app without recording your front-end, so you can deliver better user experiences with easier maintainability.
Build and connect Forms in a few clicks
Create custom forms in minutes using an intuitive drag-and-drop builder. The tight integration allows you to build and deploy forms for human work and use them in your BPMN diagram.The AI-assisted Form Builder lets you use natural language to create forms 10 times faster.
Start Processes with a Public Form
Many processes require information before they can be initiated. Create and use a form as a start event to trigger a process after form submission. Embed the external form into a webpage or company portal for end users or customers to easily access and maintain.
Hear how our customers succeed with Camunda
Learn how global organizations use Camunda to delight their employees and customers by adding a human-centric approach to digital transformation.
Learn how Jyske Bank increased customer satisfaction using process orchestration while adhering to strict international regulations.
Watch a short presentation to learn how Atlassian reduced ticket turnaround times by 93% and achieved a 30x return on investment using Camunda.
Suzie (Our Support automation BOT) Workflow with Platform Components in Camunda and Standardization Around It Brajesh Bharti, Atlassian
“Some customers thought they were interacting with a human due to the speed of the responses. In fact, even some Atlassian employees think [our virtual customer assistant] is a real person handling all of these tickets!”
Brajesh Bharti, Senior Engineer, Atlassian
Helpful resources you can count on
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