Have you tried Camunda Marketplace yet? It’s your one-stop shop for Connectors and blueprints — and it just got better because we’ve added support for blueprints that combine BPMN process models with DMN decision tables and premade forms. We call them process application blueprints, and they provide everything you need to satisfy a use case. That includes BPMN process models, DMN decision tables, and forms.
For example, check out our new credit card fraud dispute handling blueprint. This blueprint shows how you can transform a time-consuming and often painful process into a better customer experience by leveraging process and decision automation. Combine this blueprint with our AI service Connectors to further enhance dispute handling with AI/ML capabilities.
Get started faster with process application blueprints
Process application blueprints are a great way to get started with Camunda and BPMN. When you download a process application blueprint to Camunda Modeler (SaaS or self-managed), you can immediately start learning from it and experimenting with changing it. You can:
- Immediately see how BPMN elegantly represents the complexity of a business process so that everyone who has a stake in the process will be able to visualize exactly how the process would flow.
- Use Play Mode in Camunda Web Modeler to mock how the process would run in a real-life scenario, complete with sample process data and the ability to simulate error conditions.
- Learn about both basic and advanced workflow patterns in BPMN and experiment by changing the process model and seeing how those changes affect the process flow in Play Mode.
Check out Camunda’s new industry-specific blueprints
In addition to the credit card fraud dispute handling blueprint, we’ve added blueprints for:
- Financial services: The loan origination and processing blueprint demonstrates how to manage a loan application that a consumer starts by interacting with a chatbot.
- Trade services: Manual trade exception remediation processing is difficult and prone to errors when done manually, so this blueprint shows how you can execute pretrade reconciliation to identify errors and exceptions before trading is filled.
- Insurance: Personal insurance claims are typically high volume and very expensive to process without automation; this blueprint shows how to automate repetitive tasks and involve insurance adjusters only when needed.
- Telecommunications: Retail mobile orders can be complex and vulnerable to fraud; the mixed service order management shows how to orchestrate mobile orders that involve both hardware delivery and mobile number provisioning.
- Retail: The car rental booking blueprint illustrates an end-to-end process that accounts for situations where a reserved car isn’t available or a rented car isn’t returned on time.
Contribute to Camunda Marketplace
Blueprints are a great way to share your industry and BPMN expertise! We welcome blueprints from all types of businesses, from financial services and insurance to telecommunications and pharmaceuticals. Whether you’ve designed a process model, a form, or both—just follow the guidelines here. If you’d like to chat with other Camunda users about blueprints or Connectors, visit our online forum.
Try blueprints today
Whether you’re new to Camunda or you’re a Camunda 7 user who wants to see what Marketplace is all about, the best way to find out is to sign up for a free 30-day trial of Camunda 8. You can browse Marketplace directly in Camunda 8’s Web Modeler and start using blueprints right away.
Start the discussion at forum.camunda.io