There’s a well-known gap at the heart of enterprise AI right now: 71% of organizations are deploying AI agents, yet only 11% of those use cases reached production last year. Boards are demanding ROI from AI investments, but most leadership teams are still pointing to pilots.
That gap is exactly what CamundaCon 2026 plans to address during our sessions.
Taking place May 19–21 at the iconic Beurs van Berlage in Amsterdam, CamundaCon 2026, the Agentic Orchestration Conference, brings together a global community of IT leaders, enterprise architects, developers, and operations executives to address one of the defining challenges of the AI era: how do you move from fragmented AI experiments and pilots to measurable, governed business outcomes?
The answer, as you’ll hear from the companies already doing it, is agentic orchestration.
Ready to join them? Register for CamundaCon 2026 here.
CamundaCon 2026 is where the agentic orchestration conversation gets real—featuring practitioners from R-KOM, Finnova, Audi, and Provinzial who are already delivering measurable results.
Why agentic orchestration—and why now?
AI agents are everywhere. The problem is that most of them are isolated. They are still task-focused tools that can’t handle the complexity, variation, and governance demands of mission-critical enterprise processes. That’s why so many agentic AI projects stall before they ever reach production.
But agentic orchestration changes this equation. By blending deterministic process guardrails with dynamic AI autonomy, organizations can finally automate processes that once required too much human judgment—such as customer onboarding, exception handling in financial services, field service coordination, and complex compliance workflows.
“The organizations that are breaking through the automation ceiling—turning AI investment into faster cycle times, lower costs, and fewer exceptions—are the ones that have orchestration in place.” –Jakob Freund, cofounder and CEO, Camunda
At CamundaCon 2026, organizations that have already adopted agentic orchestration will take the stage and show exactly how they did it. Across 45-plus sessions in four dedicated tracks, attendees will hear from speakers at Audi, AWS, Barclays, Beiersdorf, Commerzbank, Deloitte, NatWest, Panasonic, and more.
Let’s take a look at a few sessions that you won’t want to miss.
Session spotlight 1: R-KOM—orchestrating technical support with AI agents
A Bavarian telecom provider puts agentic AI Into production
R-KOM, the renowned Bavarian telecommunications provider, didn’t start with AI. They started with a problem: their internal process engine was too opaque, too rigid, and too disconnected from the business teams who needed to understand and change processes quickly.
After migrating to Camunda 8, R-KOM established a foundation of transparent, documented, end-to-end process orchestration. Taking this step provided them with the foundation that made the next step possible: introducing AI agents into their technical support workflows.
The result is dramatically faster technical support resolution times, reduced manual effort, and a meaningfully better customer experience without sacrificing oversight or control.
What you’ll learn from this session:
- How to build a process orchestration foundation that makes agentic AI possible
- How AI agents can help guide high-volume, exception-heavy workflows in telecom operations
- How to maintain human-in-the-loop controls while still gaining the efficiency benefits of AI automation
- How business and IT alignment, enabled by BPMN-based process modeling, accelerates time to value
Session spotlight 2: Finnova—reimagining banking onboarding with agentic automation
A Swiss banking software provider achieves 70–80% faster customer onboarding
Finnova is the Swiss banking software provider powering hundreds of banks across Europe. Customer onboarding was a critical pain point: a single form could take 15–30 minutes to complete, slowed by manual processes, scattered systems, and error-prone checks. What should have been a seamless first impression was anything but.
Finnova’s approach to solving this with Camunda is a masterclass in balancing deterministic governance with dynamic AI capability. By combining structured BPMN workflows for document checks and regulatory approvals with AI agents for background verification, Finnova transformed what once took days into a process measured in minutes.
The results tell the story clearly: 70–80% faster customer onboarding, a 20–30% boost in customer satisfaction scores, and new onboarding solutions delivered six months faster than before. And crucially, the compliance and auditability requirements of the banking sector were not just maintained—they were strengthened.
“We are integrating agents into various systems and expect an efficiency increase of up to 50%. The new process lifecycle definitely offers us significant advantages.” –Dr. Ante Plazibat, Head Business Architecture & Innovation, Finnova
What you’ll learn from this session:
- How to apply agentic orchestration in highly regulated banking environments without compromising compliance
- How to combine deterministic process logic with dynamic AI for customer-facing workflows
- Practical strategies for reducing onboarding friction while improving customer satisfaction and operational efficiency
- How agentic automation enables product and process teams to ship faster
Session spotlight 3: Audi, Provinzial, and Danica—transforming processes and delivering value (panel discussion)
Cross-industry leaders share hard-won lessons from agentic orchestration in production
One of the most anticipated sessions at CamundaCon 2026 is a power panel bringing together practitioners from Audi AG, Provinzial, and Danica—three organizations operating in very different industries, all navigating the same defining challenge: how do you take agentic orchestration from proof of concept to production value?
View the full panel session details.
The panel features Jonas Alexander Viehof (consultant, Audi AG), Simon Eisbach (head of staff unit digitalization and business automation platforms, Provinzial), and Lee Kiew Seng (head of orchestration and integration, Danica). Together, they will explore how agentic orchestration is reshaping the way organizations design, govern, and scale automation across the enterprise.
This isn’t a theoretical discussion. All three organizations have moved beyond exploration into production deployments. The conversation will cover how they introduce AI into governed environments, maintain transparency and trust across stakeholders, and accelerate value creation—without losing the control and auditability that complex organizations require.
What you’ll learn from this panel:
- Real-world implementation strategies for introducing AI agents into governed enterprise environments across automotive, insurance, and financial services
- How to maintain transparency, auditability, and human oversight at scale—including in regulated industries
- Cross-industry lessons: what manufacturing, insurance, and financial services have in common when it comes to agentic transformation
- How to build the organizational alignment and technical architecture needed to accelerate value creation without sacrificing control or compliance
What else to expect at CamundaCon 2026
Beyond these three standout sessions, CamundaCon 2026 offers three days of learning, connection, and inspiration for anyone working at the intersection of AI, automation, and enterprise process management.
Keynote highlights include:
- Jakob Freund’s vision for breaking through the automation ceiling
- Bernd Ruecker and Bastian Körber showcasing Camunda’s latest platform capabilities and product roadmap
- Bernhard Schaffrik, Principal Analyst at Forrester, providing an independent market perspective on the path from experimentation to enterprise-scale agentic deployment
You’ll also have access to practitioner sessions from Deutsche Telekom, Atlassian, Swiss Life, Panasonic, Commerzbank, and more—plus a Hackathon, dedicated Masterclasses, a Camunda Champion Summit, a Partner Summit, and ample networking time with peers who are working through the same challenges you are.
Who should attend?
CamundaCon 2026 is built for IT leaders, enterprise architects, developers, and operations executives who are ready to move from experimenting with AI to operationalizing it. If you’re asking questions like:
- How do we get AI agents into production—safely and at scale?
- How do we demonstrate AI ROI?
- How do we maintain compliance and human oversight while giving AI agents meaningful autonomy?
- How do we build an architecture that supports multi-agent coordination across complex enterprise processes?
…then Amsterdam in May is where you need to be.
Register for CamundaCon 2026
CamundaCon 2026 takes place May 19–21 at the Beurs van Berlage in Amsterdam. Spots are filling up. Secure yours today: register now at camundacon.com. Explore the full agenda and speaker lineup at camundacon.com/agenda.
We’ll see you in Amsterdam.
