Johannes Hansen is the Senior Director of Process Automation & Technology at Lufthansa, and a long-time Camunda user. You might have seen him presenting Prediction is Nothing Without Fulfillment at CamundaCon Berlin 2019, or met him at one of our Meetups. His advice for Software Engineering Managers, whether they've been more than 20 years in the job, or are fresh out of university, is not to be missed: