4 years faster and $2 billion gained
—that’s the impact when intelligent technologies are scaled and workflows are reimagined to bring new medicines to market.
Autonomous AI agents make healthcare human agains
Embed agentic AI into clinical, operational, and research workflows to deliver more personalized care, accelerate scientific discovery, and generate strategic value at every level.
Agentic AI lets us move from rigid linear processes to dynamic ones — where AI uses context, decides next steps, and layers our clinical know-how to create true hybrid intelligence for complex, long-term patient care.
George Kutnerian, Co-Founder, President & CEO, Wellpointe
Trusted by the world’s leading healthcare institutions
75% of public health and other entities
are exploring GenAI, but only 21% have moved to pilots or actual deployment
2/3 of life sciences executives
know where to apply GenAI but lack an implementation plan
Make AI actionable from insights to intervention
Agentic, predictive, and diagnostic AI can’t deliver value unless they’re orchestrated into workflows that connect people, systems, and oversight. Camunda turns standalone models into intelligent, accountable operations that improve care and outcome.
High Impact Use Cases
Claims and Prior Authorizations
Automate decision-making while embedding policy, human oversight, and auditability—reducing wait times and easing clinician burden.
Care Coordination and Discharge Planning
Synchronize care teams, data, and real-time updates across EMRs, labs, and departments—ensuring safe transitions and improved outcomes.
Pharmacovigilance and Adverse Event Monitoring
Accelerate detection and resolution of safety signals with AI-driven orchestration—while maintaining traceability and regulatory trust.
Clinical Trial and Research Workflow Automation
Unify siloed systems, standardize submissions, and operationalize GenAI insights—speeding innovation without compromising compliance.
Turn fragmented patient journeys into coordinated care with agentic orchestration
Deploy AI agents that improve patient outcomes and reduce clinician burden with confidence that you’re still in total control.
Build and deploy AI agents
Rapidly create enterprise-grade agents with guardrails and an airtight audit trail.
Coordinate agents and systems
Blend deterministic and dynamic actions to automate complex, end-to-end patient journeys.
Transform valuable processes
Bring AI into core clinical and revenue-cycle processes to reinvent knowledge work in a unified platform.
Healthcare isn't one system. It's a connected journey.
Even a simple visit to the doctor can span providers, payers, pharma, and life sciences. Behind every appointment is a chain of approvals, diagnostics, and handoffs that must run with speed and precision. Camunda orchestrates these decisions end to end so care flows across systems, teams, and technologies without friction.
Even the simplest patient journey isn't immune to risk
Healthcare journeys span multiple sectors across the value chain. Adding AI in isolated tasks or systems leads to value traps – stalling innovation, limiting the ability to drive efficiency at scale, and compounding tech debt – and potentially causing harm to patients.
Process Orchestration is critical to operationalize AI – and drive business outcomes across healthcare.
🤒
Symptom Check
You feel sick. You open a digital symptom checker.
Today:
- The tool can't access your full history.
- It marks your issue as low priority without knowing this is your third episode.
- You're advised to wait and see if it gets worse.
With Camunda Orchestration:
- Your EHR and history are accessed instantly, including prior incidents.
- The system escalates your case and initiates the next step without delay.
- AI recognizes the recurrence and updates the risk level in real time.
📅
Appointment Scheduling
You book an appointment.
Today:
- Scheduling matches you to the next open slot.
- No urgency flag travels with your request.
- You're booked for days or weeks out despite increased risk.
With Camunda Orchestration:
- Triage data and urgency automatically flow into scheduling.
- Your case is prioritized and matched to the most appropriate slot and location.
- You're confirmed for a same-day visit without extra calls or delays.
Providers
Payers
Pharma
Life Sciences & Research
Coordinate diagnostics, treatment, and discharge planning so care moves smoothly across systems, with auditability and agility built in.
Coordinate claims, eligibility checks, and prior authorizations across systems to cut delays, reduce rework, and deliver faster answers to members.
Coordinate trial operations, labeling, and regulatory submissions so therapies move from lab to market faster without sacrificing traceability or compliance.
Align research sites, systems, and teams so trials stay on track and data flows cleanly from discovery to submission.
Improve Care Coordination
Synchronize diagnostics, EHRs, and treatment approvals across departments to reduce delays and eliminate gaps in patient handoffs.Reduce Administrative Burden
Automate prior auth, referrals, and documentation workflows so clinicians spend more time on care and less on paperwork.Respond Faster with AI
Deploy AI agents that surface the right information at the right moment — from triage to discharge — with full auditability.
Accelerate Claims & Prior Auth
Route decisions, and exceptions across systems to cut review cycles from days to hours.Enhance Member Service
Orchestrate member-facing workflows so eligibility, benefits, and authorizations are resolved without friction or delays.Enforce Policy with Confidence
Apply clinical and coverage rules consistently across systems, with audit trails that satisfy regulators and reduce disputes.
Streamline Safety & PV
Automate safety signal detection, escalation, and resolution with full traceability and human oversight.Manage Labeling Changes
Orchestrate cross-functional labeling workflows to align medical, regulatory, and commercial teams at every step.Accelerate Regulatory Submissions
Connect data, documents, and approvals across systems to compress submission timelines and reduce manual coordination.
Coordinate Trial Execution
Align participants, approvals, and data capture across research sites, CROs, and regulators.Operationalize GenAI Models
Move AI from pilot to production by embedding models into governed, auditable workflows that scale across the organization.Unify Disconnected Systems
Connect siloed EDC, LIMS, and data platforms into end-to-end workflows that eliminate manual transfers and data gaps.
Patient journeys are complex. Making them intelligent should be collaborative.
No single team owns the end-to-end journey. Clinicians, revenue-cycle, compliance, and IT all need one shared view to spot risks, agree on guardrails, and decide exactly where AI agents deliver the most value.
That’s the power of Agentic BPMN — the single visual language that brings every stakeholder to the table, so AI is designed together, not bolted on in silos.
“It worked immediately. Camunda allows us to show our stakeholders where problems are arising – adding value without any added coding. It worked straight out of the box.”
Terry Camerlengo – Director of Technology, Wellpointe
When everyone models in one transparent language, AI agents move from experiments to trusted transformation across the entire patient journey.
Healthcare moves fast—your processes should too
When care models shift or policies change, your operations need to keep pace. Camunda lets you adapt processes quickly—without rebuilding—so your teams can respond fast, stay compliant, and deliver better outcomes.
Align teams. Unlock AI. Keep everything in flow.
With one shared model, business and IT work together to improve and update processes with speed and clarity. Camunda makes AI actionable by embedding it into workflows that connect insights to the decisions that matter.
Deliver healthcare more efficiently
EHRs, claims systems, and submission platforms often operate in silos, driving up costs and slowing critical processes. Camunda orchestrates clinical, business, and regulatory operations across these systems, reducing delays, rework, and inefficiencies.
Improve patient and partner experience
When EMRs, diagnostic tools, or partner portals don't connect, care suffers. Camunda synchronizes insights and decisions across systems and departments, so patients, providers, and partners experience seamless, coordinated care.
Scale innovation without losing control
New AI models, treatment protocols, and trial workflows demand speed—with oversight. Camunda connects modern tools with existing systems like FHIR, HL7, and trial platforms—so innovation happens safely, transparently, and at scale.
Free clinicians from administrative overload
Physicians spend 15+ hours weekly on EHR tasks and documentation. Camunda reduces manual steps and repetitive reviews across EHRs, approval systems, and intake portals—giving care teams more time for patients.
Source: Medscape's "Physician Compensation Report" (2023)
AI-Driven Pharmacy Decisions at Scale
A leading global healthcare organization used Camunda to orchestrate pharmacy benefit decisions in real time, reducing prior authorization timelines from 7 days to under 24 hours across high-volume systems.
408%
Return on investment (ROI) over three years
Source: The Total Economic Impact™ Of Camunda For Enterprises
$60 – $100 Billion
expected to be generated by Generative AI across the pharmaceutical value chain
Source: Generative AI in the pharmaceutical industry: Moving from hype to reality
$112.1m
Net-present value over three years
Source: The Total Economic Impact™ Of Camunda For Enterprises, a commissioned research by Forrester
Modernize Without Disruption. Orchestrate AI to Accelerate Impact.
Camunda gives healthcare and life sciences teams a developer-first, business-friendly platform to unlock value from legacy systems, amplify AI investments by orchestrating insights to the right people at the right time, and launch new digital services—without pausing, waiting, or rebuilding from scratch.
“It worked immediately. Camunda allows us to show our stakeholders where problems are arising – adding value without any added coding. It worked straight out of the box.”
Dr. Eric Euerlings Senior Integration Domain Architect · Helsana
3 of the top 6 US healthcare companies rely on Camunda
From access to care to accelerating approvals, Camunda orchestrates critical processes, tames complexity, and drives operational efficiency.
Orchestrate complexity across care and compliance
Operationalize AI to deliver critical insights and make better decisions across EHRs, diagnostics, portals, and human review without adding friction.
Learn moreScale mission-critical processes with confidence
Run high-volume operations like authorizations, trial logistics, and safety escalations with high availability and resilience
Learn moreCollaborate across teams with one visual model
Use BPMN and DMN to align clinicians, compliance, and IT—so everyone builds from a common blueprint.
Learn moreBuild faster with your existing tools
Integrate seamlessly using open standards like FHIR, HL7, and DICOM—Camunda fits into your stack, not the other way around.
Learn more
“As engineers, we feel a sense of pride and accomplishment that we are able to help the patients when they need us most”
Sr. Principal Engineer · US multi-national healthcare provider
Learn how our customers are optimizing processes
Hear how healthcare organizations are using Camunda to build scalable, resilient processes that run in complex and diverse ecosystems.
FEATURED STORY
Learn how Switzerland's largest health insurer used Camunda to automate critical workflows in just two days, transforming legacy processes and processing 15,000 applications in under three months.
Rapid Automation at Scale—Without Losing Control
— Helsana
Read the story →Cigna Optimizing the pharmacy ecosystem
Sudipto Dey & Roberto Camara, Cigna
See how healthcare organizations use Camunda
Accelerate your project with the help of our global expert network
Our network of trusted partners bring deep industry knowledge to help you achieve your process orchestration goals faster.
Training & Documentation content
We have a vibrant community of over 100,000 developers worldwide that use Camunda to orchestrate and transform complex processes.
Helpful Documentation
Get all step-by-step guides and reference docs to understand supported environments, releases, dependencies, and more.
On-Demand Training
Camunda Academy provides anyone with free, unlimited on-demand training on subjects like BPMN, DMN, and Camunda.
Resources to increase organization-wide agility and innovation
Revolutionize health insurance with AI
Combine AI with process orchestration and automation to make health insurance underwriting easier and more efficient.
Learn moreIf You Don't Have Camunda, You're Not Orchestrating
You're automating tasks. You're building workflows. But the mission-critical, end-to-end operations that hold your business together? Those are still failing. This guide shows why and how real orchestration works.
Learn more
Security at Camunda
We're committed to maintaining the highest information security, privacy and compliance standards.
Read about GDPR, SOC 2, ISO/IEC 27001, our privacy statements, and more!
Global healthcare providers trust Camunda
Across healthcare—spanning providers, payers, pharmaceutical companies, and research institutions—Camunda enables organizations to operationalize AI, orchestrate mission-critical decisions, and modernize complex processes with confidence.