Product
Key Principles in Designing Agents for Production – Part II: Design Principles for Camunda Agents
Explore the best practices for designing agents, from choosing your LLM to crafting an effective system prompt.
By Niall Deehan
Camunda Blog
Product
Run Your First AI Agent in Minutes with Camunda Provided LLM
Camunda Provided LLM removes the setup barriers so you can deploy and run your first AI Agent in minutes — no API keys, no cloud accounts, no surprises.
By Peter Bojtos
Product
Key Principles in Designing Agents for Production – Part I: Camunda's Agent Architecture Fundamentals
Take a look at our journey toward designing and building agentic orchestration at Camunda.
By Niall Deehan
Business Insights
Test Drive Your Customer Support (CS) Transformation: An AI Playground Built on Camunda
Camunda’s Solution Blueprints are deliberately not turnkey products—accelerate your development without getting locked into a rigid structure.
By Joyce Johnson, Tobias Conz
Community
From Pilots to Production: How Real Organizations Are Breaking Through the Automation Ceiling at CamundaCon 2026
How do you move from fragmented AI experiments and pilots to measurable, governed business outcomes? Find out at CamundaCon 2026, the Agentic Orchestration Conference.
The Case for a Central Business Orchestration Layer—Without Recentralizing Your Architecture
Your business orchestration layer is the difference between chaos and extracting value from introducing AI to core business processes.
Business Insights
Move Subrogation Upstream in Insurance Claims With Agentic Orchestration
We don’t think any carrier deliberately misses recoveries. The miss is structural, due to a high volume of complex claims spread across multiple tools and screens. Anyone could easily miss the opportunity. In many organizations, subrogation is still treated as a downstream review after the claim is adjusted and payments go out. By the time recovery looks at the file, the evidence has cooled, and witnesses are harder to reach, so you’re likely to miss capturing necessary data to make a defensible recovery. Plus, your leverage with counterparties is significantly lower when the file is already heading to closure. That late identification shows up in three key places: Claims leakageThe carrier pays more than its fair share when responsibility isn’t…
By Shane Ernest, Dan Kies
Business Insights
Stop Late Severity Escalation in Claims With AI Agents
Late severity escalation claims, sometimes called “jumper claims” start out looking ordinary. Then, seemingly with no warning, they escalate materially after the organization has already set reserves, staffing expectations, and outcome targets.
By Dan Kies, Shane Ernest
Business Insights
6 Agentic AI Insurance Use Cases to Prioritize in Claims
Many carriers have already proven AI value in pockets of claims work. The problem is AI agents aren’t embedded within core processes. AI assistants or chatbots that summarize a document or draft an update do not, by themselves, take action autonomously within a set of predefined guardrails.
By Dan Kies, Shane Ernest