Automation Reinvented

How Deutsche Telekom scaled automation fast – using RPA and Camunda  Deutsche Telekom, one of the world’s leading integrated telecommunications companies, manages one of Europe’s largest Robotic Process Automation (RPA) implementations, automating more than 450 processes managed by 3000 unattended bots. Despite achieving savings of more than EUR 93 million last year through RPA, Deutsche Telekom’s Service division, which takes care of 100 million customer requests each year, has embarked on a mission-critical journey to gradually transition from frontend to backend automation, replacing bots with APIs. Significant Scale Deutsche Telekom’s digital transformation journey began in 2015 as the business sought to tackle pain points in manual customer service processes, according to Vice President Service IT  Marco Einacker. However, with underlying…

By Charley Mann

CloudEvents Orchestration

A couple of weeks ago, I presented at the Knative Meetup (Video, Slides) about how you can leverage the Cloud Native workflow engine Zeebe to understand, enhance and orchestrate your applications that are already using CloudEvents. I wanted to expand a bit on how these tools can help you gain a deeper understanding of how your distributed applications are working. You can find the Demo application, installation instructions, and some videos of the application and the tools in action on GitHub. You can find the full article in the official Knative Blog. If you want to get involved with the project and help me to make the demo and the components better, please get in touch. Drop me a comment…

By Mauricio Salatino

Oct 15, 2020

Camunda BPM Telemetry: Community FAQ

Camunda BPM version 7.14 includes the option to turn on Telemetry as explained in this earlier blogpost. This anonymous data will be used to help us better understand what people are really doing with the engine and will make it easier for us to highlight the community influence on future roadmaps.  When any of us stakeholders bring new potential features to the table for an upcoming release, our opinion on its own isn’t enough to shift the roadmap. Any good proposal needs to be data-driven. At the moment, a lot of the data I bring along with my proposals comes from forum posts, individual requests on JIRA, and one-on-one conversations with community members at user groups or other events. This…

By Niall Deehan

Oct 13, 2020

Cawemo Enterprise 1.4 Released

We’re happy to announce the 1.4 release of Cawemo Enterprise On-Premises. Cawemo is the BPMN process specification platform of the Camunda stack. It enables all stakeholders to model and collaborate on files related to business process diagrams. The main improvements in this release are: Catalog and Templates You can now create and manage Templates which you can sync down to your Camunda Modeler and re-use, for example to connect your processes via Service Tasks with RPA Bots. Camunda Modeler Plugin Cloud Connect 2.0 Use the latest version of the Plugin to keep track of Templates you created in Cawemo and use them directly in the Camunda Modeler. As a Camunda Enterprise customer, you can install or upgrade to version 1.4…

By Cawemo Team

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