• Intuit: empowering SMBs with Process Automation

    Small and medium-sized businesses face the same challenges as their bigger peers when customer and process numbers and, ultimately, revenue start to increase. However, unlike multinational enterprises and corporates, SMBs often lack the financial means to set up sophisticated IT departments to properly implement workflow and process automation. This is where Intuit comes in. Intuit provides software solutions for SMBs that empower them to automate their workflows using simple forms and templates, thus digitizing their businesses. This approach quickly pays off for its customers. In fact, Deloitte’s Connected Small Businesses US report reveals the most digitally advanced small businesses in the United States are more likely to create jobs and manage to significantly increase both revenue and top-line growth. At...

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  • Speeding Up RPA through Behavioural Observation

    As more businesses leverage RPA to address the pain-points associated with individual components in legacy systems, it’s worth considering how to best introduce and integrate these tools to your advantage. At CamundaCon LIVE 2020.2, Andres Jimenez Ramirez from the Universidad de Sevilla, and Hajo A. Reijers from Utrecht University, explained how taking a human-centered approach to RPA implementation pays dividends in the future.  Their research explores how RPA implementations typically mimic the behaviour of human employees to automate manual tasks. In order to initially introduce RPA tools, most commercial platforms rely on a manual analysis to identify the tasks suitable for RPA automation. However, manual analysis is hugely time-consuming. It does not only involve the analysis of documentation, it is...

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  • Creating a Frictionless Enterprise: Five Fundamentals

    What if you could remove all of the friction in your enterprise, allowing for a streamlined, perfectly aligned flow of information across both internal and external stakeholders? Manuel Sevilla — Chief Digital Officer of Business Services at Capgemini — recently shared his thoughts on this topic at CamundaCon LIVE 2020.2, identifying the framework businesses must adopt to embrace the frictionless attitude. Let’s take a closer look at the five fundamentals enterprises should consider when trying to increase efficiency, get to market faster, and provide users with an enhanced experience.  1. Hyperscale Automation To improve your enterprise’s efficiency, focus on delivering a touchless process — one that uses automation in a way that makes it easier for the end users (and...

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  • Should data be embedded in business processes?...

    In October, I had the opportunity to lead a session at Camunda Unconference. This was a rather unique event, with an “unconference” format designed specifically for the community; it was most conducive to great peer-to-peer discussions, and exhange of ideas, experiences and learnings. What was also interesting was that the topics for the sessions were sourced from within the community, and each topic was voted in to a final shortlist. The sessions themselves were discussion-led, to encourage collaboration and creativity. Data in Process I had voted for “Data in Process” as one of the topics; it has always intrigued me, and needless to say, I was thrilled at the opportunity to lead the session! I have been consulting for customers building...

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  • Testing Process Dependencies

    Welcome to the next post in our blog series: “Treat your processes like code – test them!” You can find the last post: “Testing entire process paths” here. Today’s topic is “Testing process dependencies”. For the execution of a model, there are often additional resources required. This might be source code or the dependency on other models. But how can we deal with this when testing our models? In this post we will take a closer look at the following dependencies: Models: Dependencies to BPMN diagrams referenced by the executed model Code: Dependencies on source code referenced in the BPMN. We will get to know another library that will help us with testing: camunda-bpm-mockito. The examples for this blog post...

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  • Hyperautomation: The Future of Process Automation

    Process automation has undergone a significant evolution in the past decade, but the next step is perhaps the largest of all: hyperautomation. Described as the convergence of RPA, AI, BPM and almost any other technological building brick of the digital age, Gartner sees hyperautomation as one of the top 10 most important strategic tech trends of 2020. As no single tool can replace humans, hyperautomation today involves a combination of tools, including robotic process automation (RPA), intelligent business management software (iBPMS) and AI, with a goal of increasingly AI-driven decision making. Source What is Hyperautomation?  In an interactive discussion between Camunda CEO Jakob Freund and Gartner Research Director Saikat Ray, at CamundaCon LIVE 2020.2, the pair explained that it’s important...

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  • bpmn.ai: Process Patterns to Orchestrate your AI...

    Companies that already use a workflow engine have a head start on AI use cases. In our projects, we found the following list of patterns useful.

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  • Camunda Halloween

    It’s a very Camunda Halloween, and this project should keep you safe from the Trick-or-Treaters! It’s more than just a BPM process, of course. It’s an IoT project that uses Camunda BPM to deliver the goods. I’ll break this post up into several sections, but you will need (or at least need access to) a 3-D printer to fully realize the awesomness here. It uses a modified Dog Treat Dispenser because I didn’t have the time (or the skills) to design a whole new Candy Dispenser from scratch. Overview This is both a hardware and a software, as well as a BPMN, project, so there are a lot of moving parts — literally and figuratively. The first thing I had...

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