Are you using a business process management (BPM) suite such as IBM Business Process Manager, Pega, Appian, jBPM, or Bonitasoft? If so, do any of these problems sound familiar? These problems stem from the fact that many BPM suites are built on a closed architecture and take a proprietary approach to application development and process automation. That’s not just annoying for your IT team; it also limits your business agility by making it difficult and expensive to roll out new or updated processes in response to customer feedback, your competitors’ offerings, developments in your market, and changing regulatory requirements. Closed architecture vs. open architecture Many BPM suites are built and delivered as monoliths, meaning all parts of the software are…
By Amy Johnston