Feb 22, 2021
How Vodafone modernized legacy architecture with Camunda
Vodafone Germany is the largest national company in the Vodafone Group — in fact, every second German is a Vodafone customer. As an established leader in the telco industry, Vodafone faced several legacy technology problems that were creating issues for the business and customers. Its OTELO and branded reseller IT system ran a vast number of different services, supporting an array of customer-facing channels — from campaigns and product offers to POS. However, it was impossible to separate the channels and, without an effective API layer in the infrastructure, Vodafone couldn’t establish an important online partner channel that was urgently required within its branded reseller and second brand segments. This legacy services technology wasn’t just ineffective to use and difficult…
By Charley Mann







