Transforming the Customer Experience in Telecommunications through Order Management Automation
Learn how Amdocs is helping telcos and media companies accelerate their time-to-market and bring modern innovation and automation to order fulfillment. From adding promotions and offers to enabling greater self-service, Amdocs is solving critical challenges for many of the world’s leading telcos with its Camunda-powered solution.
• Automating order management for better customer experiences
• Enables telcos to offer and process individualized campaigns, create new streams of revenue
• Highly scalable DigitalONE solution delivering up to 1,000 process instances started per second
With Camunda, we deliver a powerful, microservice-based and DevOps-ready service that helps telcos breakthrough inefficiencies and automate business processes for order management and grow revenues as they modernize their approach to customer service.
-Yoav Snir, head of global partnerships at Amdocs