Managing accident and legal protection processes along with motor damage and property processes
LVM Insurance is one of the leading insurance groups in Germany. As an all-insurer we offer any insurance cover required by individuals or business professionals.
A case study on the replacement of a heavyweight BPMS
In 2012 LVM Insurance launched two projects with Camunda BPM. The project ‘SAM’ (Service Order Management) to introduce a task list for administrative processes and the project ‘inventory management life’ concerned with the asynchronous processing and management of inventory. The latter also replacing the current heavyweight BPMS.
This case study provides information on the different phases of the project to the successful implementation of Camunda BPM.
When looking for a light-weight process engine to complement our Java infrastructure, we quickly came upon Camunda BPM. The possibility to use this powerful open source project backed up with professional support, an attractive licensing model and highly competent consulting, finally convinced us. We are currently implementing our first project that kicked off with a BPMN 2.0 in-house training by Camunda. It took only a few days to highly inspire the whole project team (consisting of people from both IT and business departments) for process mapping with BPMN 2.0, which means that the first improved processes are already emerging.
-Thorsten Schramm, Team Lead IT infrastructure