500+ Processes and Counting… Managed Workflow Platform at Société Generale
Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of the world.
Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Societe Generale employs over 138,000 members of staff in 62 countries and supports on a daily basis 29 million individual clients, businesses and institutional investors around the world. The Group offers a wide range of advisory services and tailored financial solutions to secure transactions, protect and manage assets and savings, and help its clients finance their projects. Societe Generale seeks to protect them in both their day-to-day life and their professional activities, offering the innovative services and solutions they require. The Group’s mission is to empower each and everyone who wants to have a positive impact on the future.
Société Generale serves 31 million individual and professional clients worldwide, placing innovation and digital technology at the heart of its business. Société Generale ranked for 5 years in a row in the top 3 most advanced digital companies at the eCAC 40 Awards. Hear how Société Generale uses Camunda to power its managed workflow platform with over 500 modeled processes deployed worldwide. Join Simon Letort, Chief Digital Officer and Head of Innovation for the Americas, as he shares the digital transformation journey that put Camunda as the central process automation platform for Corporate Investment Banking at Société Generale, which in six months:
- Doubled active workflows
- Achieved 10x task completion
- Increased active users by 70x
Why implement workflows for stock trading? The answer is simple. Societe Generale, one of the leading European financial services groups, still sends thousands of emails per day to carry out client orders. What the bank needed was a system that told users what tasks needed to be completed and why a particular process was pending.