Process Automation Maturity Assessment

Where does your organization stand on the process automation maturity curve? Take the free assessment to benchmark your current state and receive actionable recommendations.

The Five Levels of Process Automation Maturity

  • Level 1 — Initial

    Ad-hoc, undocumented processes. Automation is limited to individual tasks. No consistent approach to process improvement.

  • Level 2 — Managed

    Basic process documentation and some task automation. Processes are repeatable but not optimized. Siloed automation initiatives.

  • Level 3 — Defined

    Standardized process models (e.g., BPMN). Organization-wide automation strategy. Cross-functional process ownership established.

  • Level 4 — Quantitatively Managed

    Process performance is measured and managed with data. KPIs, SLAs, and continuous monitoring are in place. Optimization is data-driven.

  • Level 5 — Optimizing

    Continuous process improvement is built into the culture. AI-assisted optimization, agentic automation, and proactive process management.

  • Take the Assessment

    Answer 15 questions about your current automation practices and receive a detailed maturity report with your score and personalized recommendations.

Benchmark your automation maturity