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Camunda Partners with Digital Bank, OakNorth to Further Enhance its Customer Experience and Business Agility

Press Release

July 25, 2024

OakNorth to use Camunda Process Orchestration to optimize business lending, due diligence, back-office, and customer-facing processes.

London, UK – Camunda, the leader in process orchestration, today announces it has partnered with OakNorth, the digital bank for entrepreneurs, by entrepreneurs, to further enhance its cloud-native technology systems by automating time-consuming manual tasks and optimizing the customer experience. 

OakNorth will integrate Camunda’s process orchestration platform, strengthening its cloud-native, digital lending systems to further improve time to value for its customers.

OakNorth selected Camunda for its technical, cloud-native capabilities, as well as its strong guidance through the investigation and Proof of Concept (PoC) phases for this strategic initiative.

Mike Hancock, chief technology officer, at OakNorth said: “At OakNorth, we focus heavily on delighting our customers, helping them scale quickly and realize their growth ambitions. We understand further automating and orchestrating our processes is a major part of this, due to the benefits it brings in terms of streamlining the overall customer experience. Camunda will play an integral role as a trusted partner in our enhancement of our digital, cloud-native technology – enabling us to greater enhance efficiency and grow our business, while empowering customers to gain access to the capital they need as quickly as possible.”

Frederic Meier, vice president, sales, at Camunda, added: “We’re proud to partner with OakNorth to accelerate its digital transformation efforts, streamline internal processes, and provide a seamless customer experience. Our proven expertise in banking and financial services automation will enable the team to handle even the most complex processes, achieving the type of strategic, scaled adoption of process orchestration that can future-proof their business.”

About OakNorth Bank plc

Launched in September 2015 and founded by entrepreneurs, OakNorth is a digital bank focused on serving and empowering businesses with £1m-£100m in turnover, that are seeking to scale but are routinely underserved or overlooked by traditional banks.

To date, it has provided over £10bn to these businesses across a wide range of sectors, achieving performance metrics that place it amongst the top 1% of commercial banks globally. Its loans have directly contributed to the creation of 47,000 jobs, and over 29,000 new homes across the UK and the US – the majority of which are affordable and social housing.

It is authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Visit www.oaknorth.co.uk for more information.

About Camunda

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.