STATE OF PROCESS AUTOMATION REPORT 2022

Process automation is continuing to gain traction throughout enterprises as a way to compete in a rapidly changing market, achieve profitable operations, and improve customer experiences.

Based on a survey of 600 IT professionals across North America and Europe, 82% say process automation is a greater priority for their organization and has helped them cope with changes related to the global pandemic. It is clearly an important practice with 92% describing process automation as vital to digital transformation.

Download the full 2022 report to understand the current business drivers and opportunities for process automation.

The global pandemic has impacted virtually all enterprise operations, adding new pressures and forcing organizations to rethink the way they do business.

39%

say goals changed a great deal

But one thing helps an organization cope with change:

Process Automation

More than four in five respondents (82%) say process automation is a greater priority for their organization than it was last year.

Process automation is clearly important to today’s IT professionals.

92%

describe process automation as a vital element of digital transformation