Camunda is the only manufacturer that truly and consistently supports BPMN 2.0 and does not propagate the “Zero Code BPM” myth. Camunda did not force us to change our IT environment or technology stack, but offered a fully integrated BPM engine with optional tools.
This allowed us to benefit from BPM without having to adjust to specific products. We could freely decide which products and technologies we wanted to use for UI, monitoring, reporting, search etc. Additionally it offered integration with Java EE, which meant we were able to fully benefit from Java EE.”
The Implementation
“Our project was set up as follows:
- Programme Manager: 1 FTE
- Technical Project Management: 1 FTE
- IT Architect: 1 FTE
- Business project management and business process owners: 15 FTE
- Business Analysts: 2 FTE
- Software Developers: 6 FTE
Technically, we have had no significant challenges with Camunda. As an organization, we had to understand that management and business process owners can now directly and precisely communicate with the software developers. The introduction of BPM in an organization is challenging, but once the people involved learn of the benefits, it is a lot of fun.“
The Impact
“We mainly achieved three things:
- Transparency in the development and operation: We are now actually able to live business-driven process implementation. The speed of implementation is less important than the much higher quality of the result, so that fewer changes are necessary. If changes occur, these are of a higher quality and consider all aspects and requirements in a holistic manner.
- Thanks to the architecture of Camunda we could abstain from using integration middleware such as an enterprise service bus (ESB). Due to Camunda’s concepts for asynchronous processing, an additional ESB is simply not necessary.
- The operation has become much more effective due to Camunda Operate. The complete monitoring of the involved IT systems takes place entirely via the monitoring of business processes in Camunda Operate.