Dec 18, 2020
Letters to Santa – Automating Joy to the World, At Scale
It’s that time of year again. The time when the world’s largest order fulfillment operation experiences its heaviest load. No, not Amazon – we’re talking about Santa Claus, Inc. – the largest logistics company in the world, with a 24-hour global delivery window at peak load. This year is different, however. Earlier this year, Saint Nick clicked on an ad on his Facebook feed, one promising a digital nomad lifestyle through automating his business. Sick of the Arctic weather and the stress of traveling, the thought of sitting on a beach in Thailand – while still bringing joy to children around the world – was enticing. Santa paid for the course and applied the principles of process automation, task decomposition…






