Author

Charley Mann

Oct 22, 2020

Automation Reinvented

How Deutsche Telekom scaled automation fast – using RPA and Camunda Deutsche Telekom, one of the world’s leading integrated telecommunications companies, manages one of Europe’s largest Robotic Process Automation (RPA) implementations, automating more than 450 processes managed by 3000 unattended bots. Despite achieving savings of more than EUR 93 million last year through RPA, Deutsche Telekom’s Service division, which takes care of 100 million customer requests each year, has embarked on a mission-critical journey to gradually transition from frontend to backend automation, replacing bots with APIs. Significant Scale Deutsche Telekom’s digital transformation journey began in 2015 as the business sought to tackle pain points in manual customer service processes, according to Vice President Service IT Marco Einacker. However, with underlying…

By Charley Mann

Community

Sep 30, 2020

Kickstarting digital transformation

How do you change peoples’ minds and kickstart digital projects, when businesses or teams are resistant to change? Helsana is more than 100 years old and manages around 110million CHF insurance claims and payments each month. However, the company’s legacy, paper-based processes needed to evolve. Dr. Eric Euerlings, Helsana’s senior integration domain architect, said many of his colleagues had bad experiences with monolithic, centralized process engines in the past. Process owners and technologists were united in wanting to avoid the long hours of additional work, brittle code and expensive consultancy fees that plagued past process automation projects and, above all, they didn’t want another monolith. Changing peoples’ minds about modern, lightweight and flexible process automation wasn’t easy. So instead of…

By Charley Mann

Community Featured

Sep 29, 2020

The Ethical Algorithm

Many recent mainstream media articles and popular books have raised alarms over anti-social algorithmic behavior, especially regarding machine learning and artificial intelligence. At CamundaCon LIVE 2020.2, we’re excited to introduce Dr. Micheal Kearns, professor in the Computer and Information Science department at the University of Pennsylvania, to discuss anti-social algorithms. In his CamundaCon LIVE keynote, Dr Kearns will address concerns including leaks of sensitive personal data by predictive models, algorithmic discrimination as a side-effect of machine learning, and inscrutable decisions made by complex models. He’ll explain the explosion of recent research in areas such as differential privacy, algorithmic fairness and algorithmic game theory, forging a new science of socially aware algorithm design and attempt to place them in a broader…

By Charley Mann

Community

Apr 7, 2020

CamundaCon Live – Meet Ontario Teachers’ Pension Plan

Ahead of CamundaCon Live – our free, virtual process automation conference, April 23-24 – we’re giving you a sneak peak at the great presentations you can expect from leading companies who’ll share their genuine Camunda use cases. And the Ontario Teachers’ Pension Plan’s solution is so interesting, they are presenting on two tracks – taking a broader overview in one and diving deep into custom tooling in the other.

By Charley Mann

Community

Mar 31, 2020

CamundaCon Live – meet Cox Automotive

By Charley Mann

Community

Mar 19, 2020

How Babylon Health is Revolutionizing Healthcare with Camunda

Babylon’s mission is to put an accessible and affordable health service in the hands of every person on Earth. As one of the biggest general medical practices in the UK, as well as one of the leading companies providing healthcare services worldwide, it leverages Camunda to deliver the right treatment to individual patients, ensuring clinical safety across a complex human workflow management ecosystem.

By Charley Mann

Community

Feb 17, 2020

Welcome to CamundaCon New York

CamundaCon is back and better than ever before! For the first time ever, we’re bringing the Berlin action across the Atlantic to New York City.

By Charley Mann

Community

Aug 15, 2019

CamundaCon 2019 – Deutsche Telekom IT and conology: Monolith to Microservice, Waterfall to Agile – Success with Camunda

Deutsche Telekom IT and conologyDeutsche Telekom is one of the world’s leading integrated telecommunications companies, with some 178 million mobile customers, 28 million fixed-network lines, and 20 million broadband lines. Friedbert Samland, Project Manager at Deutsche Telekom IT GmbH; and Willm Tüting, General Manager at conology GmbH, give us a sneak preview into how they transformed this global telco leader from a monolithic BPEL application, into a microservices set up.

By Charley Mann

Community

Aug 8, 2019

CamundaCon 2019 – Indiana Farm Bureau: Camunda for Modern Web Applications & Reusable DMN-driven Survey Forms

When Indiana Farm Bureau’s Sowmya Raghunthan, IT Application Architect; and Corinna Cohn, Senior Web Developer, sat down to develop an app using Camunda as a headless BPM, their research drew a blank. This September at CamundaCon, the talented pair will present this industry-first use case in two parts. So if you’ve been pondering how to use the Camunda REST Engine to full capability, alongside a decoupled architecture – you do not want to miss this!

By Charley Mann

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