Sep 30, 2020
Kickstarting digital transformation
How do you change peoples’ minds and kickstart digital projects, when businesses or teams are resistant to change? Helsana is more than 100 years old and manages around 110million CHF insurance claims and payments each month. However, the company’s legacy, paper-based processes needed to evolve. Dr. Eric Euerlings, Helsana’s senior integration domain architect, said many of his colleagues had bad experiences with monolithic, centralized process engines in the past. Process owners and technologists were united in wanting to avoid the long hours of additional work, brittle code and expensive consultancy fees that plagued past process automation projects and, above all, they didn’t want another monolith. Changing peoples’ minds about modern, lightweight and flexible process automation wasn’t easy. So instead of…
By Charley Mann







