Terms and Conditions for Camunda Classroom Trainings

1. Scope

These General Terms and Conditions of Camunda Services GmbH (hereinafter referred to as “Camunda”) apply exclusively to companies as defined in §§ 14, 310 para 1 BGB (German Civil Code).

2. Subject matter

Camunda provides the organization and execution of seminars. The content of the seminars can be found in the respective current seminar descriptions.

3. Seminar Documents

The material to the seminars (e.g. handouts, exercises, case studies etc.) is protected by Camunda´s copyright. It may not be reproduced or distributed without the written consent of Camunda.

4. Registration and Confirmation

Registration takes place online at www.camunda.com. The registration is binding and will be confirmed by Camunda via email. Upon receipt of the registration confirmation, the contract for participation in the seminar is deemed concluded. If you do not receive the registration confirmation or if it is delayed, the contract is considered concluded if we do not declare our rejection within a period of 14 days. Registrations will be considered in the order of receipt up to the maximum number of participants. The maximum number of participants can be found in the descriptions. Depending on the topic, the maximum number of participants is between 8 and 15.

5. Cancellation by participant

Declarations of withdrawal must be sent to us in writing by post, fax or e-mail. If the cancellation is received up to 30 days before the start of the seminar, there is no obligation to pay. In all other cases of cancellation, Camunda will charge the full fee. If the payment has already been made, Camunda will refund it. The customer is permitted to provide a substitute participant. In this case, any cancellation fees will be waived.

6. Cancellation by Camunda

Camunda reserves the right to cancel the seminar with less than 4 participants and to change seminar dates if necessary. If a seminar is cancelled due to force majeure, illness of the trainer or other circumstances for which Camunda is not responsible, there is no entitlement to the seminar. In this case, Camunda is obliged to offer the customer an alternative date. If no agreement is reached on an alternative date, the customer is free to withdraw from the contract. If the remuneration has already been paid, Camunda will refund it. Camunda cannot be held liable to reimburse travel or accommodation costs or other consequential damages. If a seminar is cancelled by Camunda, every participant will be informed at least 21 calendar days before the date.

7. Payment Terms

The seminar fees can be paid either directly via the online platform or via invoice. The seminar fees are due at the latest upon receipt of the invoice by the customer and are to be paid within 30 days by bank transfer to the account of Camunda.

8. Seminar Fees

The seminar fees are exclusive of VAT. They include the cost of rooms, all training materials, lunch including a drink, as well as refreshments.

9. Satisfaction Guarantee

Should a participant discover that the event does not meet his expectations, he can inform the seminar leader within the first seminar day, return the documents and leave the seminar. Camunda will then refund the remuneration already paid.

10. Attendance confirmation and certificates

Camunda issues a certificate of attendance to the client about his/her participation in the event

11. Jurisdiction and Applicable Law

The legal relations arising from or in connection with the contract are subject to the law of the Federal Republic of Germany. Jurisdiction for disputes arising out of or in connection with the contract is Berlin. If any provision of these terms and conditions be or become wholly or partially invalid or unenforceable, the rest of the contract remains unaffected.

12. Data Protection

To process your registration, we work with the platform Eventbrite. It collects and stores your personal data on its own responsibility. Eventbrite is subject to the EU-US data protection shield agreements, see https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_GB.

Camunda also independently collects and processes your personal data. For this, we refer to our privacy policy.