Terms and Conditions for Camunda Classroom Trainings

1. Scope

These General Terms and Conditions apply only to companies as defined in §§ 14, 310 para 1 BGB.§§ 14, 310 Abs.1 BGB.

2. Services

camunda services GmbH - hereinafter referred to as Camunda - provides the services according to type and scope according to the current seminar descriptions.

3. Seminar Documents

The rights to the documents made available in the seminars (e.g. handouts, exercises, case studies, etc.) belong exclusively to Camunda. Any further use requires the written consent of Camunda.

4. Registration and Confirmation

Registration must be made online at www.camunda.com. The registration is binding. Camunda confirms the seminar registration by email. Upon receipt of the confirmation, the order is considered completed. If the registration confirmation does not reach you or is delayed, the contract will be considered closed if we do not declare the rejection within a period of 14 days. Registrations are completed in the order of their receipt up to the max. number of participants. The maximum number of participants can be found in the descriptions. Depending on the topic, it is between 8 and 15 people.

5. Cancellation by participant

In the case of a written resignation, which reaches us no later than the 30th day before the start of the seminar, the obligation to pay the fee is cancelled. In all other cases of a resignation, Camunda charges the full fee. To meet the deadline the resignation must be submitted to Camunda in writing by mail, fax or e-mail. If the seminar fee has already been paid, Camunda will refund it. If by the beginning of the seminar a substitute participant is named by the client, no cancellation fee will be incurred.

6. Cancellation by Camunda

Camunda reserves the right to cancel the seminar at less than 4 participants and, if necessary, to change seminar dates. In the event of a seminar being cancelled due to force majeure, illness of the trainer or other circumstances for which Camunda is not responsible, there is no entitlement to the seminar. In this case, Camunda is obliged to offer the client an alternative date. If no agreement can be reached on an alternative date, the client is free to withdraw from the contract. If the seminar fee has already been paid, Camunda will refund it. Camunda cannot be held liable to reimburse travel or accommodation expenses or other consequential damages. If a seminar is cancelled by Camunda, it will be communicated to each participant no later than 21 calendar days before the event.

7. Payment Terms

The seminar fees are due without deduction upon receipt of the invoice and must be paid within 30 days.

8. Seminar Fees

The seminar fees are exclusive of VAT. They include the cost of rooms, all training materials, lunch including a drink, as well as refreshments.

9. Satisfaction Guarantee

Participants of open seminars, who are not satisfied with the quality of our events, are entitled to reimbursement of the fee, if they inform the seminar leader within the first day of the seminar and leave the seminar.

10. Attendance confirmation and certificates

Camunda issues a certificate of attendance to the client about his/her participation in the event

11. Jurisdiction and Applicable Law

The legal relations arising from or in connection with the contract are subject to the law of the Federal Republic of Germany. Jurisdiction for disputes arising out of or in connection with the contract is Berlin. If any provision of these terms and conditions be or become wholly or partially invalid or unenforceable, the rest of the contract remains unaffected.

12. Data Protection

To process your registration, we work with the platform Eventbrite. It collects and stores your personal data on its own responsibility. Eventbrite is subject to the EU-US data protection shield agreements, siehe https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_GB.

Camunda also independently collects and processes your personal data. For this we refer to our privacy policy.