Efficiently Orchestrate Human Work
Simplified Task Management
Help your teams easily claim and complete manual work.
Some automated processes require humans in the loop. Long-running processes need proper orchestration to manage automated and manual tasks. Tasklist helps teams claim and complete tasks and keep operations running smoothly.
Efficiently orchestrate human workflows
Camunda Tasklist offers a lightweight, user-friendly interface to manage manual tasks that can’t or shouldn’t be automated. For example, a fraud dispute case may require a final human review before settling the charge. Tasklist’s tight integration lets you deploy new processes without building a custom application to interface with users.
Maintain visibility over long-running processes
Human workflows can be challenging to observe from end to end. Camunda has a suite of tools to help you monitor and resolve incidents keeping operations running smoothly and efficiently. Analyze the complete process to identify inefficiencies and set KPI targets or alerts to ensure customer expectations and SLAs are being met.
Intelligently route tasks to workers
Process owners can automatically assign tasks to predefined groups or use DMN to intelligently route cases to specific work groups. Use forms in a process to capture information from human tasks which can inform decision gateways later in the process.
Easily integrate Tasklist with your existing task management tool using the Tasklist API. You can connect your custom web or mobile app without recording your front-end, so you can deliver better user experiences with easier maintainability.
Create custom forms in minutes using an intuitive drag-and-drop builder. The tight integration allows you to build and deploy forms for human work and use them in your BPMN diagram.The AI-assisted Form Builder lets you use natural language to create forms 10 times faster.
Many processes require information before they can be initiated. Create and use a form as a start event to trigger a process after form submission. Embed the external form into a webpage or company portal for end users or customers to easily access and maintain.
Hear how our customers succeed with Camunda
Learn how global organizations use Camunda to delight their employees and customers by adding a human-centric approach to digital transformation.
Learn how Jyske Bank increased customer satisfaction using process orchestration while adhering to strict international regulations.
See how Babylon delivers tailored patient treatments, ensuring clinical safety across a complex human workflow management ecosystem.
Discover why citizens trust their city administration more after Città di Lugano transformed time-sensitive processes with a human-centric approach.
FEATURED STORYWatch a short presentation to learn how Atlassian reduced ticket turnaround times by 93% and achieved a 30x return on investment using Camunda.
Suzie (Our Support automation BOT) Workflow with Platform Components in Camunda and Standardization Around It
Brajesh Bharti, Atlassian
“Some customers thought they were interacting with a human due to the speed of the responses. In fact, even some Atlassian employees think [our virtual customer assistant] is a real person handling all of these tickets!”
Brajesh Bharti, Senior Engineer, Atlassian
Helpful resources you can count on
Orchestrate Human Workflows
Learn the secrets to streamlining internal operations and building better customer experiences by orchestrating human and machine-driven processes.
Use AI To Improve Human Workflows
Read this blog post to learn how generative AI tools like ChatGPT can be used to make human-centric processes easier.
Get Hands-On With Human Workflows
This on-demand course will provide you with a brief introduction to developing your own applications for human work.