Orchestrate Human Workflows

Help your people keep processes flowing with Camunda

Human workflows deserve people-centric automation

There are many scenarios where an end-to-end business process needs a human in the loop. Designing workflows that help employees accomplish their work without extra effort is vital to delivering exceptional customer experiences. 

When designing processes, teams need a lightweight, easy-to-integrate solution that will help them fix slow, inefficient, or broken human workflows.

human workflow venn diagram

Orchestration improves human workflows from start to finish


Visually design process flows that document and orchestrates human and automated tasks

Quickly build user task forms, connect them to your processes, and deploy them in seconds


Get started fast with Tasklist, an out-of-the-box user interface for human work

Connect your custom user-facing applications with total control using a robust API


Use BPMN heatmaps to identify bottlenecks in human workflows
Provide stakeholders with customizable reports and dashboards on process performance

Transform processes across people, systems, and devices


Manual Workflows

Apply common work assignment patterns such as maker-checker, sticky user, content-based routing, or skill-based routing

Implement process flexibility by using BPMN to document processes, group tasks in stages, and manage task cancellations and exceptions

Enforce complex process controls such as escalations and multi-stage approvals

Take automated action when a task’s state changes or when an SLA or another predefined threshold is reached

Send notifications by email, phone, SMS, or another channel when tasks reach a milestone or tasks are completed

“The integration with almost any language, product, and even human tasks, is valuable. It’s very seamless to integrate into existing systems. It doesn’t require you to rewrite a lot of your existing system.” 

Staff Software Engineer
Major Retailer

Incorporating human workflows in process automation

Long-running business processes often require manual work and automated steps to create a unified end-to-end workflow. The secret to streamlining operations and building better customer experiences starts with knowing how to orchestrate a combination of human and machine-driven processes.

human workflow form example

Quickly build forms for human workflows

The drag-and-drop Form Builder makes designing and deploying user task forms for human workflows easy. Add UI components to a form, configure validation for each field, and attach the form to a BPMN process model in a few clicks.

Built-in user interface speeds up development

Tasklist is a ready-to-use interface for employees who need to work on processes. It’s tightly integrated with Camunda process execution for easy integration with automated tasks. Tasklist is perfect for rapid prototyping as you build your process orchestration solutions.

Create and connect your custom work application

Use your custom UI to maintain the same look and feel as other internal apps. The open source form-js library and Tasklist API make creating a custom user interface that matches employee expectations easy.

Hear how our customers succeed with Camunda

Learn how global organizations use Camunda to delight their employees and customers by adding a human-centric approach to digital transformation.

Jyske bank logo

Learn how Jyske Bank increased customer satisfaction using process orchestration while adhering to strict international regulations.

Babylon Logo

See how Babylon delivers tailored patient treatments, ensuring clinical safety across a complex human workflow management ecosystem.

lvga logo

Discover why citizens trust their city administration more after Città di Lugano transformed time-sensitive processes with a human-centric approach.


Watch a short presentation to learn how Atlassian reduced ticket turnaround times by 93% and achieved a 30x return on investment using Camunda.

Suzie (Our Support automation BOT) Workflow with Platform Components in Camunda and Standardization Around It
Brajesh Bharti, Atlassian

Helpful resources you can count on

Orchestrate Human Workflows

Learn the secrets to streamlining internal operations and building better customer experiences by orchestrating human and machine-driven processes.

Use AI To Improve Human Workflows

Read this blog post to learn how generative AI tools like ChatGPT can be used to make human-centric processes easier.

Get Hands-On With Human Workflows

This on-demand course will provide you with a brief introduction to developing your own applications for human work.

“Some customers thought they were interacting with a human due to the speed of the responses. In fact, even some Atlassian employees think [our virtual customer assistant] is a real person handling all of these tickets!”

Brajesh Bharti, Senior Engineer, Atlassian

Start orchestrating human workflows with Camunda