Orchestrate Human Workflows
Help your people keep processes flowing with Camunda
Human workflows deserve people-centric automation
There are many scenarios where an end-to-end business process needs a human in the loop. Designing workflows that help employees accomplish their work without extra effort is vital to delivering exceptional customer experiences.
When designing processes, teams need a lightweight, easy-to-integrate solution that will help them fix slow, inefficient, or broken human workflows.
Orchestration improves human workflows from start to finish
Design
Visually design process flows that document and orchestrates human and automated tasks
Quickly build user task forms, connect them to your processes, and deploy them in seconds
Automate
Connect your custom user-facing applications with total control using a robust API
Improve
Transform processes across people, systems, and devices |
Camunda |
Manual Workflows |
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Apply common work assignment patterns such as maker-checker, sticky user, content-based routing, or skill-based routing |
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Implement process flexibility by using BPMN to document processes, group tasks in stages, and manage task cancellations and exceptions |
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Enforce complex process controls such as escalations and multi-stage approvals |
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Take automated action when a task’s state changes or when an SLA or another predefined threshold is reached |
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Send notifications by email, phone, SMS, or another channel when tasks reach a milestone or tasks are completed |
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“The integration with almost any language, product, and even human tasks, is valuable. It’s very seamless to integrate into existing systems. It doesn’t require you to rewrite a lot of your existing system.”
Staff Software Engineer
Major Retailer
Incorporating human workflows in process automation
Long-running business processes often require manual work and automated steps to create a unified end-to-end workflow. The secret to streamlining operations and building better customer experiences starts with knowing how to orchestrate a combination of human and machine-driven processes.
Quickly build forms for human workflows
The drag-and-drop Form Builder makes designing and deploying user task forms for human workflows easy. Add UI components to a form, configure validation for each field, and attach the form to a BPMN process model in a few clicks.
Built-in user interface speeds up development
Tasklist is a ready-to-use interface for employees who need to work on processes. It’s tightly integrated with Camunda process execution for easy integration with automated tasks. Tasklist is perfect for rapid prototyping as you build your process orchestration solutions.
Create and connect your custom work application
Use your custom UI to maintain the same look and feel as other internal apps. The open source form-js library and Tasklist API make creating a custom user interface that matches employee expectations easy.
Hear how our customers succeed with Camunda
Learn how global organizations use Camunda to delight their employees and customers by adding a human-centric approach to digital transformation.
Learn how Jyske Bank increased customer satisfaction using process orchestration while adhering to strict international regulations.
See how Babylon delivers tailored patient treatments, ensuring clinical safety across a complex human workflow management ecosystem.
Discover why citizens trust their city administration more after Città di Lugano transformed time-sensitive processes with a human-centric approach.
FEATURED STORY
Watch a short presentation to learn how Atlassian reduced ticket turnaround times by 93% and achieved a 30x return on investment using Camunda.Suzie (Our Support automation BOT) Workflow with Platform Components in Camunda and Standardization Around It
Brajesh Bharti, Atlassian
Helpful resources you can count on
Orchestrate Human Workflows
Learn the secrets to streamlining internal operations and building better customer experiences by orchestrating human and machine-driven processes.
Use AI To Improve Human Workflows
Read this blog post to learn how generative AI tools like ChatGPT can be used to make human-centric processes easier.
Get Hands-On With Human Workflows
This on-demand course will provide you with a brief introduction to developing your own applications for human work.
“Some customers thought they were interacting with a human due to the speed of the responses. In fact, even some Atlassian employees think [our virtual customer assistant] is a real person handling all of these tickets!”
Brajesh Bharti, Senior Engineer, Atlassian
