Enterprise Support
Expert Support for your Camunda Implementation
Get 24/7 support with the Camunda Enterprise Edition
Get answers and solutions to your questions quickly from the same development team that builds Camunda products, with priority response times from our Technical Support team. Skip crowdsourcing forum replies to address critical issues and get a qualified response with support directly from Camunda experts.
Enterprise customers can fix issues quickly with priority hotfixes and patch releases for bugs and security fixes as soon as they are available eliminating the need to wait for the next release. We also backport the patches to previous Camunda releases.
Each Camunda Enterprise Customer has access to
Choice of 8/5 or 24/7 support
Dedicated Customer Success Manager
Priority hotfixes and patch releases
Direct access to Camunda Experts
Compare Editions
| Free | Professional | Enterprise | |
| Contractual Warranties | No | Yes | Yes |
| SLA based support (up to 24/7/365) | No | 8/5 | 24/7 |
| Patch releases for further stability | No | Yes | Yes |
| Consulting Services | No | No | Custom consulting and support available |
| Training | Currently not available | Yes | Custom training available |
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