Beyond Reimbursement Claims Management System (RCMS): Enhancing APP Fraud Reimbursement for UK PSPs

Cognizant’s Smart APP-Fraud Reimbursement Framework, built on the Camunda platform, empowers PSPs and banks to effectively combat the growing threat of APP fraud. Our framework seamlessly integrates with critical banking systems, including RCMS, breaking down data silos to provide a comprehensive view of fraud operations and customer interactions.

Our custom-built user interface simplifies complex tasks for fraud specialists, enabling them to efficiently manage claims, collaborate with other PSPs, and identify suspicious activities with ease. With intuitive dashboards and automated workflows, specialists can process claims faster and make more informed decisions.

Built on the low-code Camunda platform, our framework offers unparalleled flexibility. Banks can rapidly adapt to evolving fraud tactics, new payment types, and changing regulations by easily customizing the system to meet their specific needs.