Power smarter operations and resilient infrastructure with agentic AI
Predictive, generative, and agentic AI can detect disruptions and suggest reroutes, but without orchestration, nothing moves.
Camunda executes AI decisions across partners, platforms, and borders to accelerate fulfillment, optimize routing, and ensure compliance.
We are now always able to provide information when we receive purchasing inquiries. Whether it’s the price structure, the batch situation, the transport systems or the times, Camunda is particularly helpful for carrying out an analysis at the touch of a button.
Michael Eckert, HiPPS application manager at DB Cargo
Trusted by innovators in supply chain & logistics
50%
cross-functional SCM solutions will use intelligent agents to autonomously execute decisions by 2030
Source: Gartner
$30-$35M
savings from $2M investment in virtual dispatch agents in a 10K vehicle fleet – 15X ROI
Source: Mckinsey
23%
Higher profitability for companies with AI capabilities for autonomous decision-making
Source: Accenture
Accelerate AI from prototype to performance
Supply chains aren’t linear. They’re fast, fragile networks that depend on split-second coordination.
To turn AI into impact, logistics leaders need a composable foundation that connects people, systems, and signals in real time so fulfillment, rerouting, and partner actions happen instantly and intelligently, even under pressure.
High Impact Use Cases
Dynamic Fulfillment and Real-Time Routing
Respond instantly to inventory shifts, order spikes, or disruptions by connecting AI signals, system data, and human decisions into one adaptive execution layer.
Frictionless Returns and Reverse Flows
Handle returns with the same speed as outbound flows by validating claims, triggering pickups, and syncing inventory updates without delay.
Automated Compliance in Global Movement
Mitigate regulatory risk by embedding documentation, classification, and customs checks into every shipment with AI detecting changes and triggering resolution in real time.
Partner-Driven Supply Chain Coordination
Keep 3PLs, carriers, and fulfillment nodes aligned with internal systems by automating handoffs, triggering alerts, and eliminating blind spots across the chain.
Camunda orchestrating logistics flows across 30+ countries.
That’s more customs zones, regulations, and borders than the Schengen Zone—handled with auditability and precision.
Supply chain and logistics need real-time, resilient, and connected operations
The biggest risk isn’t being disrupted. It’s being disconnected.
From port delays to demand spikes, supply chain leaders are used to volatility. But fragmented systems and reactive operations slow everything down, turning every disruption into a crisis. Without the right execution layer, even the best AI can’t act in time.
Execution turns disruption into resilience
Camunda helps logistics providers and supply chain teams unify systems, automate interventions, and keep goods moving. Whether modernizing legacy tools or embedding AI, Camunda connects insight to action without breaking what works.
Improve supply chain agility
Supply chains depend on coordination across multiple vendors, platforms, and 3rd parties. Camunda synchronizes SAP, WMS, OMS, and TMS so operations adapt quickly to delays or demand changes.
Meet growing customer expectations
Customers expect speed, visibility, and flexibility. Camunda enables real-time order updates, dynamic fulfillment, and exception handling so every experience feels seamless.
Accelerate partner integration
Onboarding new carriers and partners shouldn’t take weeks. Camunda standardizes integrations with SLA enforcement, compliance checks, and reusable components.
Build resilience and control
From customs to audits, Camunda automates documentation, validation, and reconciliation to reduce errors and ensure transparency across the network.
Camunda logistics customers move millions of shipments daily, routing in real time across air, rail, road, and sea. Every second counts, and every second is orchestrated.
Logistics & Ops Managers
Coordinate day-to-day logistics, partner operations, and inventory movement across regions.
Improve supply chain visibility
Connect partner systems, orders, and exceptions into a single real-time view.
Increase partner coordination
Trigger alerts and updates as shipments, orders, or handoffs move across stages.
Respond faster to disruptions
Sync with 3PLs, carriers, and vendors in real time instead of spreadsheets.
Transportation & Routing Leads
Manage transportation planning, carrier coordination, and route performance.
React to delays instantly
Trigger rerouting, load rebalancing, or escalation based on late shipments or exceptions.
Optimize routing decisions
Use real-time conditions and AI inputs to adjust routes and dispatch dynamically.
Coordinate across carriers
Integrate dispatch, handoff, and delivery confirmation across multi-modal routes.
Warehouse & Fulfillment Teams
Oversee picking, packing, stocking, and fulfillment across facilities and systems.
Speed up order processing
Coordinate fulfillment tasks and exceptions as orders flow through systems.
Reduce fulfillment errors
Automate checks and exception paths to ensure items, locations, and quantities match.
Improve dock-to-door speed
Connect upstream orders with packing and shipping so nothing gets stuck.
Compliance & Risk
Ensure shipping, trade, and safety processes meet regulatory and contractual standards.
Ensure policy compliance
Enforce labeling, customs, and documentation rules automatically in all flows.
Respond quickly to violations
Escalate risks, errors, or threshold breaches with full traceability.
Simplify audit and reporting
Capture and surface key compliance events as part of the process, eliminating silos.
“The Camunda Cockpit has proven to be a valuable tool for efficient analyses and continuous process improvement.”
Guido Adolphi, Project Manager
DB Cargo
55%
of logistics leaders have implemented 2 or more GenAI use cases and expect 7 or more within 3 years
Source: McKinsey 2024
326%
higher profitability among supply chain innovators using intelligent AI-driven workflows
Source: IBM
45%
cite ability to deliver on ROI as largest barrier to implementing generative AI in supply chain functions
Source: KPMG
“Camunda is a driving force in our digitalization—powering process optimization and enabling agile delivery. With Camunda, we decoupled order and capacity management, enabling resilient orchestration across Europe”
Guido Adolphi, Project Manager
DB Cargo
Orchestrated business value across the modern supply chain
Camunda gives supply chain leaders a developer-friendly platform to orchestrate complexity, respond faster to disruption, and modernize operations — without compromising control, compliance, or partner flexibility.
Improve on-time delivery
Orchestrate order flows across systems, warehouses, and partners to reduce delays and fulfillment variability.
Adapt to disruption in real time
Respond instantly to weather events, partner changes, or inventory issues with dynamic routing and escalation.
Operationalize predictive signals
Trigger resolution workflows directly from machine learning models or sensor data.
Accelerate partner integration
Connect external logistics and warehouse providers using open standards to eliminate onboarding bottlenecks.
Increase visibility and control
Unify fragmented workflows to gain real-time insight into orders, shipments, and exceptions across regions and systems.
Simplify compliance and audits
Ensure every process is traceable, governed, and audit-ready from customs to carrier SLAs.
Agentic is the wave. BPMN is the execution backbone.
AI agents can detect disruptions, optimize inventory, and suggest reroutes. But without a structured execution layer, those insights go nowhere.
Built on the BPMN standard, Camunda gives AI the infrastructure to act: governed, auditable workflows that retry, escalate, and complete the job across systems, partners, and borders.
Agentic AI is the current wave and Camunda is the cloud-native orchestration platform built for enterprise scale – whatever comes next.
From signal to shipment
AI forecasts and delays become real-time actions that trigger reroutes, reallocations, and exceptions instantly.
Resilient at global scale
Long-running, event-driven processes keep shipments moving even through delays, handoffs, and policy gates.
Audit-ready by default
Every reroute, exception, and approval is versioned and queryable to meet SLAs and reduce audit risk.
Integrates without disruption
Orchestrate SAP, OMS, WMS, TMS, and carrier APIs without ripping or rewriting your stack.
AI that follows through
Camunda gives AI the rules, logic, and guardrails to act so insights trigger execution, not dead ends.
Camunda customers orchestrate more cargo annually than most G7 countries.
From rail to sea to last-mile delivery, their systems move goods across borders, hubs, and partners without borders slowing execution.
Handle high-performance processes
Our cloud-native workflow engine can handle high volumes of transactions at consistently low latency, with failover protection that keeps your data safe.
Tame complexity from end to end
Automate advanced workflows that use any technology, such as event streams, legacy or proprietary systems, and even humans in the loop.
Align teams with one visual model
Use your favorite tools and languages
Camunda’s developer-friendly design allows IT teams to use preferred languages and tooling to build new solutions.
See how logistics leaders are scaling with process orchestration
Learn how supply chain innovators use Camunda to modernize operations, embed resilience, and keep goods moving.
FEATURED STORY
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XaaS A cloud service consumption portal orchestrated with Camunda
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