Shashidar Ayachitam, Norfolk & Dedham Group
Join the Norfolk & Dedham Group® Insurance as they walk through their journey to redesign their architecture and migrate processes to Camunda from an obsolete BPM tool. As the company were reviewed, improved, and rebuilt its claims processes, Camunda became the center of their new architecture, becoming their process orchestrator and integrating with their UI application, where agents provide customer insurance quotes and deliver superior customer experiences through improved process efficiency, visibility, compliance, stability, customization for special process needs, and easy access to management information.
