State of Process Automation
The annual benchmark report on how enterprises are using process automation to drive efficiency, agility, and competitive advantage.
1,000+
Enterprise respondents
15
Industries surveyed
8
Countries represented
About the Report
The State of Process Automation report surveys over 1,000 enterprise decision-makers and practitioners across industries to understand the maturity, challenges, and future plans of process automation programs.
Topics include automation platform adoption, AI integration, ROI measurement, organizational structure, and the top barriers to scaling automation initiatives.
This report is an essential resource for business and technology leaders planning or expanding their automation programs.
Key Findings
AI Integration is Accelerating
73% of respondents are already integrating AI and ML capabilities into their process automation initiatives.
End-to-End Visibility is a Priority
Process visibility and monitoring ranked as the #1 capability enterprises need most from their automation platform.
Cross-Silo Orchestration is Driving ROI
Organizations orchestrating across systems report 3× higher ROI than those automating within single systems.