Scale innovation in banking and financial services
Enable greater agility, improve customer experiences, and accelerate strategic transformation
Camunda is a great tool to automate business processes and tie up the microservices with a process-driven flow. The tool enables a quick overview of what’s happening under the hood for both business users and developers.
Global financial services company headquartered in the United Kingdom
Trusted by the world’s leading banks and financial institutions
Financial services and banking need secure, scalable, and resilient processes
Sometimes the greatest risk is not changing
Banks and financial institutions navigate volatile markets, disruptive fintech competitors, and ever-evolving regulations. Many have adopted new technologies to address issues, but systems with various endpoints often remain siloed, hindering efficiency and innovation.
Process orchestration streamlines complexity
Banks and financial service providers need to move beyond outdated legacy systems and embrace agility to create more value for their customers. Moving forward, these organizations need process orchestration to enable innovation today — and long into the future.
Improve capital efficiency
Banks struggle with high operational costs due to legacy systems and changing regulations. Process orchestration reduces costs and frees up resources while supporting compliance by automating compliance checks into processes, saving time and avoiding fines.
Meet modern customer demands
Customers want seamless, digital-first experiences. Traditional processes can’t keep up. Process orchestration connects user journeys and workflows and enables banks to personalize offerings with real-time data, ensuring a smoother user experience.
Thrive in the future of banking
Open banking is revolutionizing the industry but it requires agility and innovation. Process orchestration helps banks integrate with third-party apps and platforms, unlocking open and embedded banking opportunities and keeping them competitive.
Support employee success
Financial firms need skilled workers but repetitive tasks slow down employees, hindering productivity. Process orchestration streamlines workflows by giving the right tools to employees to tackle low-value tasks upfront and free up time for higher-value work.
High Volume Real-Time Payments
A leading global financial transaction provider achieved 520 process instances per second with an average latency of 200ms using Camunda 8.
$112.1m
Net-present value over three years
70%
cost reduction reengineering processes using multiple tools
408%
Return on investment (ROI) over three years
Achieve breakthrough business outcomes
Camunda gives banks and financial institutions a developer-friendly platform to deliver new projects – or improve existing processes rapidly – to outpace competitors.
Better Customer Experiences
Improve KYC automation, AML, due diligence, and account management activities to give clients the seamless digital experiences they expect.
Build a scalable automation platform
Accelerate digital transformation with a cloud-native, scalable architecture that enables your team to deliver new solutions, faster.
Process payments in real time
Initiate, clear, and settle transactions almost instantly to better manage cash positions and cross-border payments at consistently low latencies.
Simplify compliance and reporting
Ensure every process adheres to strict regulatory requirements such as PSD2 and Basel III, or SOX and the Bank Secrecy Act, to simplify reporting.
Streamline trade operations
Enrich trade data to simplify exceptions and improve processing rates when reconciling trades to achieve T+1 settlements at any scale.
Reduce risk intelligently
Unite your fraud, risk, and compliance processes so that you can protect your assets and quickly adapt to new regulations without disruption.
“To achieve the desired efficiency gains, we needed a much higher degree of automation in our processes, and Camunda’s capabilities fit our needs well. It is modern, easy to integrate with, and gives us flexibility when designing our processes. ”
Eric Lind, Chief Information Officer
Bluestep Bank
Transforming retail, commercial, capital markets, and wealth
Unlocking efficiency, mitigating risk, and delivering exceptional customer experiences
Retail banking
Process orchestration enables retail banks to reimagine customer journeys from end to end. Whether streamlining loan processes with AI-powered decisioning to ensuring customers have a frictionless experience moving from app to local branch and back again, process orchestration helps you outpace the competition by delivering more relevant products faster while reducing the risk of change.
Accelerate Personalization
Delight customers with seamless experiences and by delivering meaningful new products and services tailored to their needs.
Improve Customer Satisfaction
Build a loyal following of customers by fully integrating your customer facing processes to reduce call volumes by 32%.
Strengthen Risk Postures
Utilize multiple data sources to improve KYC, automated decisioning, and fraud detection to ensure high-quality experiences while reducing exposure.
Commercial banking
High-quality client relationships are paramount to build a following of loyal customers. To achieve these goals, firms must streamline and transform their business processes end to end to deliver differentiated experiences. Whether reducing fraud potential in real-time payments or building new, value-added services for your clients, process orchestration enables you to drive change firmware.
Accelerate Loan Decisioning & Origination
Reduce the lending cycle by connecting every step of your process from end-to-end and improve SLAs by 75%.
Optimize Client Experiences
Deliver seamless, omnichannel customer experiences and new value-focused services to stay ahead of the competition and build a loyal following.
Strengthen Risk & Compliance
Ensure your bank complies with rapidly changing regulatory needs by connecting disparate systems and delivering full-visibility into your processes.
Capital markets and wealth
Seamless experiences drive success in capital markets and wealth management. From personalized investment advice and effortless KYC to automated trade lifecycles and AI-infused exception handling, process orchestration drives lasting value across your firm. Streamline Due Diligence 75% faster with 4-hour SLAs and 25-minute handle times through end-to-end digital/human orchestration.
Automate Trade Lifecycle
Eliminate 100% of pre-trade errors and reduce exception handling time by 45% or more.
Ensure Compliance
Streamline T+1 settlements, transaction monitoring, and reporting by infusing AI into your processes.
Boost Employee
Productivity Increase broker capacity by 17% connecting previously siloed systems from end to end.
9 of the top 10 US banks trust Camunda
Banks and financial institutions choose Camunda to seamlessly orchestrate processes, taming complexity and increasing efficiency as a result.
Tame complexity from end to end
Automate advanced workflows that use any technology, such as event streams, legacy or proprietary systems, and even humans in the loop.
Handle high-performance processes
Our cloud-native workflow engine can handle high volumes of transactions at consistently low latency, with failover protection that keeps your data safe.
Align teams with one visual model
Use your favorite tools and languages
Camunda’s developer-friendly design allows IT teams to use preferred languages and tooling to build new solutions.
Deliver best-in-class customer experiences
The 10th largest US Bank created an omnichannel onboarding platform that handles 12m process instances per year across 100 workflows
Hear how our customers are capitalizing on process orchestration
Learn how other banks and financial institutions are using Camunda to transform their business processes and deliver new products faster.
FEATURED STORY
Learn how Goldman Sachs onboarded and extended the core component of their new Enterprise Process Automation Platform, which enables critical banking use cases.
Enabling Core Banking with a Centralized Automation Platform
Javier Sabino, Goldman Sachs
Enabling Core Banking with a Centralized Automation Platform
Javier Sabino, Goldman Sachs
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Optimizing Business Process Automation at Scale
Michael Goldverg, BNY Mellon
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Explore more Camunda customer presentations
Search all of our on-demand customer presentations.
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Deploy Camunda your way
Choose self-managed for full control, or let us handle the infrastructure for a hassle-free experience.
Self-managed
Host and maintain Camunda on whatever infrastructure you prefer.
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SaaS
Stay focused on accelerating innovation while we handle the infrastructure, maintenance, and upkeep.
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Full access to our Starter plan features.
Free for 30 days.
- Create, save & deploy unlimited BPMN & DMN models
- Invite users to join your team & collaborate
- Experience all features from deployment to optimization
Scalable, Reusable Automation Platform
The 5th largest US bank automated 6,500 workflows with 60,000 users and 6m tasks per week
Accelerate your project with the help of our global expert network
Our network of trusted partners can help you streamline your workflows and achieve your goals with Camunda.
Training & Documentation content
We have a vibrant community of over 100,000 developers worldwide that use Camunda to orchestrate and transform complex processes.
Helpful Documentation
Get all step-by-step guides and reference docs to understand supported environments, releases, dependencies, and more.
On-Demand Training
Camunda Academy provides anyone with free, unlimited on-demand training on subjects like BPMN, DMN, and Camunda.
Resources to increase organization-wide agility and innovation
Scaling AI Innovation in Financial Services
Streamline processes to create more personalized experiences to win and retain customers.
Download guide
How Banking and Financial Services Companies Can Deliver Compelling Customer Experiences in the Digital Era
Learn how to overcome challenges to deliver omnichannel experiences.
Download guide
Achieve Operational Excellence in Banking and Financial Services
Overcome the point solution value trap with a longer-term automation approach.
Download guide
Security at Camunda
We’re committed to maintaining the highest information security, privacy and compliance standards.
Read about GDPR, SOC 2, ISO/IEC 27001, our privacy statements, and more!
“With BPMN, I can show a flow to my business partner, and the business team can easily understand what’s going on. The technical team can understand the implementation, and we can model different errors and the process for recovering from these errors. ”
Gustavo Arjones, CTO
Itau Unibanco
