Build the AI-Native Bank
Safely deploy AI agents into core banking processes to improve experiences and cost-to-serve while staying in control with Enterprise Agentic Automation.
How agentic orchestration enables Payter to scale to new markets
Trusted by the world’s leading banks and financial institutions
Financial institutions face diverging priorities:
Grow revenue and deliver personalized experiences at scale without increasing costs or risk.
Front-to-back complexity
Because banks are a mix of legacy and next-gen technology, most AI agents remain task-focused instead of adding agents into processes that deliver the most value.
Strategy & execution gaps
Banks often roll out siloed AI, such as chatbots or Q&A tools, that sit apart from real journeys. They launch fast but never rethink the end-to-end journey.
Technology limitations
Traditional platforms leave AI mistrusted for high-value work. They can’t orchestrate complex, dynamic work at scale with the consistency and auditability leaders demand.
Ship governed agentic automation that moves KPIs and stands up to audit.
Enterprise Agentic Automation helps grow revenue without costs or risk
Agentic AI has the potential to transform operations and free knowledge workers to focus on higher-value activities. Leading banks are moving beyond AI experimentation to rewire entire domains with agentic orchestration.
Financial crime
Prevent fraud and money laundering with real-time AI monitoring that coordinates multiple detection systems while reducing false positives and increasing accuracy.
Hyper-personalized Experiences
Improve differentiation and customer experiences with tailored financial support using customer data, AI models, and next-best-action services.
Dispute handling
Streamline routine disputes while escalating complex cases, reducing resolution time and growing loyal customer bases.
Risk assessment
Coordinate complex credit decisioning with multiagent systems to improve analyst productivity by 20-60% and win more customers.
Due diligence
Streamline KYC processes with AI document verification, reducing onboarding time by and costs 70% while maintaining compliance.
Payment investigations
Coordinate cross-border payment investigations with agentic orchestration to speed up time to resolution.
“AI brings efficiency. Everything becomes a lot more automated and dynamic. Our Digital Fraud Agents protect customers and saves 21 minutes per case.”
Milesh Chudasama, Technology Domain Lead
NatWest
Start fast without starting from scratch
Use proven solution accelerators to speed up delivery of agentic banking processes. Then tailor every step to fit how your institution works.
Automate complex, high-stakes work with Enterprise Agentic Automation
Deploy AI agents into KYC, financial crime, risk, and more to automate work that rules and scripts couldn’t handle before.
Build and deploy AI agents
Orchestrate agents and systems
Transform valuable processes
“We are integrating agents into various systems and expect an efficiency increase of up to 50%. The new process lifecycle definitely offers us significant advantages.”
Dr. Ante Plazibat, Head Business Architecture & Innovation
Finnova
Why leading global banks focus on orchestration
Banks that extract value from AI are making balanced investments that focus on orchestrating and embedding AI into business-critical processes.
Open by design
Unlike inflexible off-the-shelf solutions, platforms with open architecture let you integrate any technology or banking system—from decades-old COBOL-based core platforms to cloud-native services—using your developers’ preferred tools and languages.
Orchestration beyond automation
Unlike task-centric tools or IT-focused service platforms, comprehensive process orchestration delivers both deterministic processes and non-deterministic (Agentic AI-driven) in critical, end-to-end processes that banking transformation demands.
Flexible building blocks
Instead of rigid, pre-built solutions, give your team a platform to create reusable process components that can be assembled to meet specific banking workflows and used by other domains without disrupting the business.
Enterprise-grade AI guardrails
Providing a control layer improves trust and provides visibility for responsible AI deployment with that maintains an audit trail of every action or decision without limiting innovation.
Resilient, scalable, and secure
Cloud-native architecture handles massive transaction volumes at low latencies even in complicated multi-region setups to ensure operational resilience during peak transactions.
“We want to reach the point where Camunda handles all our volumes. We expect this to be in the tens of millions of process instances, every single day. Camunda 8 is cloud-native, so we can add instances easily and always maintain enough headroom to handle an unexpected peak.”
Larisa Kvetnoy, MD Post Trade Technology
Barclays
Camunda advantage for banks
Seamless integration with control
Your firm needs to lead with the latest technology while maximizing the value of critical, decades-old legacy systems. Open architecture allows you to rewire critical processes without disruption using your developers’ favorite tooling.
- Connect internal and external AI models with core banking systems
- Intelligently include human-in-the-loop validation for decisions requiring oversight
- Maintain complete process auditability of every decision for regulatory compliance
- Deploy the latest industrial AI/ML tools needed to scale AI
Turn AI pilots into profits
Translating AI pilots into scalable, ROI-generating initiatives requires structured orchestration of people, systems, and data. Process orchestration speeds up the time to market for new capabilities, helping you outpace the competition.
- Visualize complex processes to identify optimal automation opportunities
- Align AI initiatives with broader strategic business objectives
- Create reusable process components that accelerate future implementations
- Quickly move from MVP to ROI by iteratively building AI capabilities in phases
Strategic transformation without disruption
Banking executives need to drive innovation while managing risk and maintaining business continuity. A flexible process orchestration platform allows for iterative modernization that de-risks AI initiatives.
- Establish a bold, bank-wide vision for AI across the enterprise – and deliver it
- Scale successful AI initiatives from pilots to enterprise-wide implementation
- Future-proof operations through composable architecture to adapt to any change
- Balance automation with human expertise where regulatory compliance demands oversight
“Empowering our workforce to have deeper conversations with customers is a benefit that has really resonated with folks.”
Stephen Donovan, Product Manager
Fidelity Investments
Orchestrating banking’s AI advantage
Learn how leading global banks and financial institutions are rewiring critical processes to reduce costs, improve experiences, and deliver new products faster.
FEATURED STORY
Learn how NatWest is reinventing fraud detection by deploying enterprise-grade agents with Camunda.
NatWest’s Journey to Operationalize AI with Camunda
Joanne Barry & Milesh Chudasama, NatWest Group
“Everybody at the firm in some capacity uses our [Camunda-based] platform, whether that’s as a designer or implementer or as a recipient of human task that they engage with.”
Co-head of Workflow Engineering
Goldman Sachs
Resources to increase organization-wide agility and innovation
Use our resources to help shape your strategy to deploy AI at scale and with less risk.
Start building your AI bank of the future
Banks that successfully orchestrate AI at scale create strategic distance from their peers. Will yours be next?
Discover how Camunda helps 9 of the top 10 global banks orchestrate AI at enterprise scale while maintaining control, visibility, and compliance.
