Camunda Optimize: Holistic process intelligence and analytics
Understand and improve the value of your end-to-end processes and AI agents.
Track process health, agent behavior, and token costs over time. Camunda Optimize aligns business and IT teams around shared performance goals using clear dashboards and the Agentic Control Plane.
“Camunda Optimize makes visible what was previously invisible, and this has an effect on the focus of many employees. It led us to start thinking about our processes very differently.”
Johannes Eltgen Head of IT Management · Visana
Turn process data into strategic action
Benchmark
Set targets for your processes and the AI agents running inside them. Build custom reports in minutes or use the new Agentic Control Plane dashboard to track completion times, SLA adherence, and token usage. Share live dashboards with process owners to catch issues fast.
Monitor
Set custom thresholds to catch performance drops early. Track delayed SLAs or rising agent token spend before service disruptions hit your customers.
Analyze
Spot bottlenecks with visual heatmaps, outlier detection, and precise filters. See which tools an agent calls most, locate changing decision patterns, and isolate cases that drive up costs. Export clean datasets for custom machine learning models.
Evaluate
Track long-term performance across every process and agent. Combine metrics from multiple processes into single views to reveal hidden trends and aggregate cost patterns.
Drive process and agent performance with actionable data
Review process health and agent performance at a glance. Target your engineering and improvements where they deliver the highest financial return.
Learn more about Optimize Reports
See across your complex process and agent workflows
Cut through the noise to focus on opportunities that deliver value
Managing complex operations gets harder when AI agents make dynamic decisions. Camunda Optimize cuts through the noise, giving you clear metrics across human tasks, automated systems, and agent decisions.
Deliver visibility across your organization
Enable everyone to make data-backed process improvements
Give every stakeholder access to clear data. Create customized dashboards using built-in templates, then share read-only links across your organization. Show the real impact of your automation investments.
Target your process and agent improvements
Powerful analysis tools show you what needs attention
Use branch analysis to see how process variations impact business results. Heatmaps reveal your slowest flow nodes across both human tasks and agentic steps. Monitor tool execution frequencies to fix unexpected agent behaviors before they slow down operations.
Catch issues early with targeted alerts
Create tailored digests and alerts to keep everyone up to date
Set real-time alerts to notify your team the moment an SLA breaches or an agent's token usage spikes. Schedule automated digests to deliver regular performance updates to leadership on their schedule.
Resolve bottlenecks with process heatmaps
Visualize how your processes perform to find areas for improvement
Turn process execution data into clear visualizations. Filter down to root causes in seconds, whether the delay comes from a system timeout, a stuck queue, or an expensive agent call.
“We use Optimize to show overall status and highlight bottlenecks to stakeholders where problems arise—adding value without coding.”
Dr. Eric Euerlings Senior Integration Domain Architect · Helsana
Helpful resources you can count on
Camunda at Visana
Digitizing end-to-end processes for the health and accident insurance industry in Switzerland.
Learn moreImproving process intelligence with Camunda Optimize
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