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Customer Assurance Packages

We want all Camunda customers to have confidence and trust that their data is protected. We believe that transparency is critical to establish trust. Our Customer Assurance Packages (CAPs) are designed to provide Camunda customers and community members with access to the most current information about our Security, Privacy and Compliance posture.

For more details about Camunda’s Information Security, Privacy and Compliance practices, visit the Camunda Trust Center.

Customer Assurance Packages Overview

Community Assurance Package: The first step on the trust journey, this package is a compilation of publicly available assets designed to introduce Camunda’s approach to security.

Enterprise Assurance Package: This package provides detailed security information for completing vendor security assessments. Due to its sensitive nature, this package requires a signed Mutual NDA.

Community Assurance Package

  • ISO 27001 Certificate
  • Camunda’s General Privacy Statement and Product Privacy Statement
  • SLA, Availability, & Backup for Camunda SaaS
  • Cross Border Data Transfer FAQ

Enterprise Assurance Package

  • SOC 2 Type 1 report
  • SOC 2 Type 2 report
  • ISO Statement of Applicability
  • Consensus Assessment Initiative Questionnaire (CAIQ)
  • Pentesting Summaries
  • SDLC Executive Summary
  • BCDR Executive Summary

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Contact Our Security Team